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Weixin Privacy Policy

Preamble

Weixin is a social networking service provided by Tencent ("Weixin" referred to herein is a different product from its overseas version "WeChat". Weixin users are those who registered their accounts using a Chinese Mainland mobile number, while WeChat users are those using a non-Chinese Mainland number. All provisions in this Policy are formulated for Weixin users). This Policy is designed to inform you of how Weixin will collect, use, and store your personal information, and what rights you have in relation to your personal information. Please note that:

i. We will inform you of which personal information we will collect for a certain feature, how we will collect the information, and what purposes we will use such information for.

ii. During your use of some features, we will collect your personal information after obtaining your consent. For example, when you use Weixin's "WeRun" feature, we will collect the information on the number of steps you have taken; when you use "Find Mobile Contacts", we will collect the information of your mobile contacts; and when you use "People Nearby" and "Shake", we will collect your location information. Unless the provision of such information is required by the applicable laws and regulations, refusing to provide such information will only result in your inability to use the related features, and will not affect your use of other features of Weixin.

iii. Currently, Weixin will not share or transfer your personal information to a third party outside Tencent on its initiative. If it is necessary for Weixin to share or transfer your personal information to a third party outside Tencent or you request us to do the same, we will seek your express consent or verify that the third party has obtained your express consent before sharing or transferring the information. We will also evaluate the risks of sharing or transferring such information to a third party.

iv. Currently, Weixin will not request your personal information from a third party outside Tencent. If in the future, it is necessary for us to indirectly obtain your information from a third party for business development, we will inform you of the source from which we will collect such information, which information we will collect, and to what extent we will use such information before collecting the information. If we need to use your personal information collected from a third party beyond the extent to which you authorize the third party to use your information, we will seek your express consent before processing such information. We will strictly abide by the applicable laws and regulations, and require the third party to ensure the legality of the information it provides to us.

v. You can access, modify, or delete your personal information by following the procedures stated herein, or withdraw your consent, delete your account, report against another user, and set Personalized Ads and other privacy features.

vi. In order to collect your information under this Policy, or provide and optimize our services, and protect your account security, we will seek your authorization to access some information or features. The access to sensitive information or features such as Contacts, exact location information, camera, microphone, and album is disabled by default, and will only be enabled upon your express authorization. It is important to note that obtaining your authorization to access sensitive information or features is a necessary but not sufficient condition for us to collect certain information. Our acquisition of your authorization to access a sensitive feature shall not be considered that we will definitely collect your relevant information. We will only collect your relevant information when necessary and in accordance with this Policy.

1. Information We Collect

During your use of Weixin services, Weixin will collect your personal information (including the information you provide and that generated as a result of your use of a service) as follows to provide you with better services and protect your account security:

1.1 When you register a Weixin account, we will collect your name, profile photo, and mobile number to help you with the registration and ensure the security of your Weixin account. Mobile numbers are sensitive information, which is collected to support identity verification required by the applicable laws and regulations. Your failure to provide such information may cause your inability to use our services normally. Optionally, you may enter your gender, location, and other information as needed. You may also provide your voice biometrics information, which is sensitive information. Refusing to provide such information will only render the voiceprint feature unavailable to you, but will not affect your use of other features of Weixin.

1.2 During your use of Weixin services, in order to ensure the normal operation of the services, optimize the user experience and protect your account security, we will collect the basic information necessary for Weixin to provide services for you, including your device model, operating system, Unique Device Identifier (a string that the manufacturer assigns to your device to uniquely identify the device), login IP address, Weixin version number, the method, type and status of network connection, network condition, device accelerators (such as gravity sensor), operation logs, service logs (your searches and views in Weixin, service failures, referral URLs, etc.), and other information.

1.3 When you use Weixin's Moments feature, the text, photos, videos, comments, likes and other information you upload will be stored on our servers as necessary to implement this feature. Such information will be stored in an encrypted way. You may delete it at any time. Unless authorized by yourself or required by laws and regulations, we will not provide such information in your Moments to any third party or use it for any purposes other than implementing this feature.

1.4 When you use Weixin's Official Accounts (Subscription Accounts and Service Accounts), Weixin's Mini Programs, or other features, in order to provide better services (for improving the system and information security, supporting false message authentication, and providing more personalized services and content), Weixin will use your action logs of: Official Accounts - following, unfollowing, and interacting, viewing content, making payments, adding to favorites, recommending or sharing content, or managing floating windows (adding/removing/closing floating windows); Mini Programs - logging in to, browsing, and using Mini Programs, adding/removing to/from "My Mini Programs", and managing floating windows (adding/removing/closing floating windows).

1.5 During your use of Official Accounts, Mini Programs, Mini Games, and other features, without your authorization, Weixin will not disclose your personal information to the developers.

1.6 When you use Weixin's "People Nearby", "Shake", "Join Private Group", "Mini Programs Nearby", and other features, we will record your location information upon your authorization, to provide you with relevant services. Such information is sensitive, and refusing to provide such information will only result in your inability to use the aforesaid features, and will not affect your use of other features of Weixin. Optionally, you can disable the relevant features and clear your location information at any time.

1.7 When you use "WeRun", we will collect your step count information for comparison with your friends. Such information is sensitive and refusing to provide such information will only result in your inability to use "WeRun", and will not affect your use of other features of Weixin.

1.8 When you use "Find Mobile Contacts", your mobile contacts information will be irreversibly encrypted, and we'll only collect the encrypted information. Such information is sensitive and refusing to provide such information will only result in your inability to use "Find Mobile Contacts", and will not affect your use of other features of Weixin.

1.9 When you use "Search" or "Top Stories", we will collect information of your search history, browsing history, recommendation history, the time of your access, and your comments and interactions in order to provide you with more accurate and personalized services and content. In order to make the content you recommend visible to more users, we may provide your recommendation history for other apps under Tencent when you use the recommendation feature in "Top Stories" (for example, when you tap "Wow"). Such recommendation history will not be accessible to the users other than those you allow to view your content in Weixin.

When you use LBS (Location Based Service) such as "Search", in order to provide you with more accurate search results, we will collect your location information upon your authorization. Such information is sensitive information. Refusing to provide such information will only result in your inability to use the aforesaid feature or to obtain the result that the service intends to provide you based on your location information, and will not affect your use of other features of Weixin.

1.10 When you use voice input, speech-to-text conversion, perform "Search" on chat messages (including text and images), use Weixin translation feature (including translating the text in chat messages and images), and "Scan" feature, we will collect your speech, the speech or text to be converted, the information to be searched, the information to be translated, the scanned information, and other information necessary for implementing the aforesaid features. After real-time processing, we will return the result to you and will not retain such information.

1.11 The Weixin Pay service is provided by Tenpay. When you enable the Weixin Pay feature, Tenpay will collect your name, ID number or the numbers of other legal ID documents, the type, number and validity period of your bank card, and the mobile number you registered with your bank. When you use Weixin Pay, Tenpay will also collect your transaction orders and payment records to allow you to search for and review the payments you have made. Such information is sensitive information. Refusing to provide such information will only result in your inability to use the Weixin Pay service, and will not affect your use of other features of Weixin. Please refer to the Tenpay Privacy Policy for more information on the Weixin Pay privacy policy.

1.12 When you add WeCom contacts, join a WeCom group via Weixin, or use other WeCom features via Weixin, the enterprise entities of your WeCom contacts ("WeCom Users") may collect information such as your name, profile photo, and other account information, your chat history with your WeCom contacts, and other data you disclose to the WeCom Users. When you use WeCom-Weixin interoperable services, you can view the product interaction messages or the data protection policies provided by enterprise users to learn more about your rights. You have the right to refuse to use WeCom-Weixin interoperable services, which will not affect your use of other features of Weixin. Please refer to the WeCom Privacy Policy for more information on the WeCom privacy policy.

1.13 When you use Weixin with other interoperable software or hardware, the providers of such software or hardware may, upon your consent, obtain the information you disclose or transfer in Weixin. You shall fully understand the features and information protection policy of such software or hardware before granting your consent.

1.14 During your use of Weixin's Time Capsule feature, the videos, comments, interactions and other information and content you upload will be stored on our servers as necessary to implement this feature. Such information will be stored in an encrypted way, and you may delete the uploaded videos at any time. Unless authorized by yourself or required by laws and regulations, we will not provide such information to any third party or use it for any purposes other than implementing this feature.

1.15 When you use Weixin's Channels feature, the information we will collect includes: your Channel name, profile photo, gender, region, bio, cover, verification information, and blocked list; the videos, images, text, location information, and links you post; and comments, interactions, message notifications and other information related to you. In order to optimize user experience, provide you with personalized information, and help you better interact with other users, we will collect the records of your following, "likes", Favorites, interactions, searches, views, forwarding, sharing, and your location information; your posts containing your location information will be recommended to users nearby, and the content you liked will be recommended to your Weixin friends.

You can change your Channel name, profile photo, gender, bio, cover, blocked list, and other information, delete your posts, or cancel your "likes". Geographic location information is sensitive information. You can enable or disable the access to your location information on your phone. If you disable the access to your location information, location-based features may become unavailable to you, but this will not affect your use of other features. Unless authorized by yourself or required by laws or regulations, we will not provide the above information to any third party.

On the Settings page of Channels, you can enable the option to show your Channel content in your Weixin contact card, or disable this option. When you comment on, send messages to, or follow a Channels user, this user can tap your profile photo to view your Weixin contact card.

When you use the Channels Live Gameing feature, we will collect and process your information according to the Weixin Channels Game Streaming Notice.

1.16 When you log in to Tencent Games with your Weixin account and authorize Tencent Games to use your name and profile photo, your information including the games you have played, your gameplay time (the total gameplay time since your first log-in to Tencent Games via your Weixin account), game ranking, and game news will be visible to your friends in Weixin Games. You may disable the option to display such information to your friends, and this will not affect your use of Tencent Games, Weixin Games, and other Weixin features.

1.17 When you use Weixin Mini Games, in order to provide you with better services, Weixin will collect your operation logs of actions such as logging in to and browsing Weixin Mini Games, adding to/removing from "My Mini Programs", or managing floating windows (adding/removing/closing floating windows). We will display the games you have played, your profile photo, and your name to your friends in the Weixin Game Center. You may disable the option to display such information to your friends, and this will not affect your use of Tencent Games, Weixin Games, and other Weixin features.

1.18 You can set your Weixin Games profile card in Weixin Game Center. The card information will be displayed in Weixin Game Center as well as Tencent Games and Mini Games linked with this feature. Other users can follow you through the profile card, or interact with you using the "Greeting" feature. You can choose not to set your Weixin Games profile card. This will not affect your use of other features in Weixin Game Center, Tencent Games, and Mini Games.

1.19 When you use the Status feature, we will collect your information necessary to implement this feature, including posted content and location. Your status information will be shown or hidden based on your selection during its display period. You can also delete the status at any time to delete the information. Unless authorized by yourself or required by laws or regulations, we will not provide the above status information to any third party or use it for any purposes other than implementing this feature.

1.20 When you save information using the Weixin Favorites feature, the information will be uploaded and stored on our servers as necessary to implement this feature. This will allow you to access the information on other devices where you log in to Weixin. The information you save to Favorites will be stored in an encrypted way and you may delete it at any time. Unless authorized by yourself or required by laws and regulations, we will not provide such information to any third party or use it for any purposes other than implementing this feature.

1.21 When you use the Dining Nearby feature, Weixin will display your profile photo, name, as well as any photos, videos, text, and comments you upload via this feature to other users as necessary to implement this feature. You may delete any photos, videos, text, comments, or other information you have uploaded via this feature at any time. Unless authorized by yourself or required by laws and regulations, we will not provide such information to any third party or use it for any purposes other than implementing this feature.

1.22 You may enter your personal information such as your gender, region, What's Up, address, and invoice title in Profile, which will then be uploaded and stored on our servers so that you can use it on other devices where you log in to Weixin. You may modify or remove such information at any time.

1.23 When you use Weixin's group chat feature, the group chat name, group notices, group member names, and group settings will be stored on our servers as necessary to implement this feature.

1.24 We will not collect your chat history. Your Weixin chat history will be stored locally on your device. You may back up, delete, or transfer it to other devices.

1.25 The third-party services in Weixin are provided by the third parties outside Tencent, and Weixin is unable to acquire the information generated during your use of such services. A third party may access your location information via Weixin's APIs upon your explicit authorization. Such information is sensitive information. Refusing to provide such information may result in your inability to use the above third-party services, but will not affect your use of Weixin features.

According to the requirements of applicable laws, regulations, and standards, we may collect and use your personal information without seeking your consent if:

a) The information is required for the personal information controller to fulfill their obligations imposed by laws and regulations;

b) The information is directly related to national security or national defense;

c) The information is directly related to public safety, public health, or major public interests;

d) The information is directly related to a criminal investigation, prosecution, trial, or execution of judicial decisions;

e) The collection and use of your information are necessary to protect your or other individuals' legitimate rights and interests, life safety, and property safety and your authorization for collecting such information cannot be obtained for some reason;

f) The information has been made public by yourself;

g) The information is required for entering into and/or fulfilling a contract to which you are either of the parties;

h) The information has been made publicly available in legitimate news coverage, governmental announcements, and other public channels.

i) The information is required for ensuring the safe and stable operation of the provided products or services, such as identifying and/or fixing failures of such products or services;

j) The information is necessary for the legitimate news coverage of the personal information controller which is a news agency;

k) The information is necessary for a statistical or academic research in the public interest that is conducted by the personal information controller which is a research institute, and de-identification has been performed on the information contained in the published research results or description.**

You understand and acknowledge that the features and services we provide are updated and optimized on an ongoing basis. Prior to the collection of your information for a feature or service not covered by the foregoing provisions, we will, through feature/service pages, interactions with you, website notices, or other channels, request your consent by informing you of the type and scope of the information we will collect and the purpose we will use such information for.

Currently, Weixin will not request your personal information from a third party outside Tencent. If in the future, it is necessary for us to indirectly obtain your information from a third party for business development, we will inform you of the source from which we will collect such information, which information we will collect, and to what extent we will use such information before obtaining the information. If we need to use your personal information collected from a third party beyond the extent to which you authorize the third party to use your information, we will seek your express consent before processing such information. We will strictly abide by the applicable laws and regulations, and require the third party to ensure the legality of the information it provides to us.

2. Storage of Information

2.1 Where the information is stored

Users' personal information collected from China's Mainland will be stored in a location within China's Mainland in accordance with applicable laws and regulations. If it is necessary to change the location where your personal information is stored from China's Mainland to another location outside China's Mainland, the information transfer will be conducted in strict accordance with the applicable laws.

2.2 Information storage duration

In general, we will keep your personal information for a period that is necessary to fulfill a certain purpose, for example:

Mobile number: We'll keep your mobile numbers (including the number used for registering your Weixin account and that linked to the account) during your use of Weixin services to ensure your normal use of the services, regardless of whether you registered your Weixin account using a mobile number or an existing Weixin account. Such information will be deleted with the deletion of your Weixin account.

Information in Moments: We will store any information you post in Moments to ensure your normal use of the Moments feature. The storage period ends upon your deletion of such information.

In the event that we discontinue providing our products or services, we will notify you of such change by sending a notification, posting an announcement, or other means, and delete or anonymize your personal information within a reasonable period ("Anonymization" refers to the irreversible erasure or removal of sensitive personal information that leads to the information owner being identified. Any anonymized information shall not be considered as personal information.).

3. Information Security

We are committed to protecting users' information against theft, improper use, unauthorized access, or leakage.

We will use efforts not less than a reasonable degree of care to protect the security of user information. For example, we will use encryption technologies (such as SSL), data anonymization, and other methods to protect your personal information.

We will enhance the security of the software installed on your device using ever-improving technical means to prevent your personal information from leakage. For example, we will: perform partial information encryption on your device for secure data transmission; collect the information about the apps installed or the processes running on your device, or the data stored in the device memory to defend against viruses, Trojans, or other malicious programs or websites; analyze and use the data such as unique device identifiers, login IP addresses, operation logs, and location information to take measures or issue alerts to prevent against illegal acts including Internet scam, account theft, and impersonation, and to carry out security inspection.

We have the relevant management policies, processes, and teams in place to ensure information security. For example, We strictly restrict personnel who can access the information, require them to comply with confidentiality obligations, and conduct personnel audits.

In the event of information leakage or any other incident related to information security, we will make immediate response to such incident to avoid the worsening of the incident and prevent it further affecting more users, and will notify you of the incident by sending you a notification or posting an announcement.

Weixin has been graded as Class 3 of Classified Cybersecurity Protection, and certified by the International Information Security Management System Standard ISO 27001 and TRUSTArc in information security.

We will take all possible technical measures to protect your information but makes no guarantee or warranty that our technical measures will eliminate all security risks.

4. How We Use Your Information

We may use the information collected through certain features for Tencent's other services. For example, we may use the information we collect during your use of a certain Tencent feature or service to provide specific content to you or your friends in another feature or service, including but not limited to displaying ads (you can manage Personalized Ads Weixin provides for you), sending you security alerts for the content you have read, conducting indirect user profiling based on characteristic tags, providing more accurate and personalized services and content, and protecting user rights or Weixin ecosystem security.

In order to ensure the security of our services, and better keep track of the operation status of our applications, we may record such information as your frequency of using our applications, crash data, overall usage, performance data, and the sources from which the applications are installed. We will not combine the information stored in the analytics software with any personally identifiable information you provide in the application.

If it is necessary for us to use your personal information for any purpose other than those stated upon our collection or beyond the scope in direct or reasonable connection with such purposes, we will inform you of the same and request your consent before using your information.

5. Share Information to Third Parties

In order to improve your user experience, such as optimizing advertising effects, we may need to share the information that has been anonymized or de-identified to third-party partners. Tencent will require the receiving parties to strictly abide by our requirements for privacy protection, including but not limited to using technical processes in accordance with the data protection agreement, letter of commitment and related data processing policies to ensure that the information does not identify an individual.

Unless explicitly authorized by yourself, we will not share to our partners any information that can be used to identify your identity (such as your name or email address).

When you log in to Weixin Mini Programs, websites, or any apps operated by third-party entities via your Weixin account, we will provide your personal information to such third-party entities to the extent that you confirm in the relevant pages. Without your express consent, we will not provide your personal information to such third parties.

In the event of deals such as mergers, acquisitions, and transfers of assets on our side, we will inform you of the same and continue to provide or require new information controllers to provide at least as much protection as is provided herein for your personal information in accordance with applicable laws and regulations.

We may share, transfer, or make public your personal information as required by applicable laws, regulations, and standards without requesting your consent, if:

a) The information is required for us to fulfill our obligations imposed by laws and regulations;

b) The information is directly related to national security or national defense;

c) The information is directly related to public safety, public health, or major public interests;

d) The information is directly related to a criminal investigation, prosecution, trial, or execution of judicial decisions;

e) The collection and use of your information are necessary to protect your or other individuals' legitimate rights and interests, life safety, and property safety and your authorization for collecting such information cannot be obtained for some reason;

f) The information has been made public by yourself;

g) The information has been made publicly available in legitimate news coverage, governmental announcements, and other public channels.

6. Your Rights

Weixin is designed in such a way that you can easily access, change, or delete your personal information and withdraw your consent regarding the use of your personal information and delete your account by following the steps below. The Report feature is also available in Weixin for you to submit feedback, to which we will respond quickly. The operation procedures may vary with different operating systems or different Weixin versions. We may adjust the operation procedures from time to time to optimize user experience. Therefore, the following procedures are for reference only.

6.1 Access personal information

6.1.1 Access your basic information including profile photo, name, Tickle, Weixin ID, QR code, gender, region, What's Up, address, and invoice (fapiao) title:

  1. After entering Weixin, tap "Me";
  2. Tap your profile photo;
  3. Access your information.

6.1.2 Access your Weixin ID, mobile number, Weixin password, voiceprint, emergency contacts, device information, and more security settings (QQ ID, email address):

  1. After entering Weixin, tap "Me";
  2. Tap "Settings";
  3. Tap "Account and Security";
  4. Access the information you want.

6.1.3 Access the posts in Moments and Time Capsule:

  1. After entering Weixin, tap "Me";
  2. Tap "My Posts";
  3. Tap the posts in Moments and Time Capsule you want to access.

6.1.4 Access and set privacy, authorization, subscriptions and other options in Games:

  1. After entering Weixin, tap "Discover";
  2. Tap "Games";
  3. Tap your profile photo;
  4. Tap "More Settings";
  5. Tap "Message Notifications", "Subscriptions", "Privacy", "Manage by Games" to configure the options.

6.1.5 Access blocked list:

  1. After entering Weixin, tap "Me";
  2. Tap "Settings";
  3. Tap "Privacy";
  4. Tap "Blocked List".

6.1.6 Access your Channel information:

  1. After entering Weixin, tap "Me";
  2. Tap "Channels".

6.2 Delete personal information

6.2.1 Delete private chat history:

  1. After entering Weixin, open a chat and tap the "..." icon in the upper right corner;
  2. Tap "Clear Chat History".

6.2.2 Delete group chat history:

  1. After entering Weixin, open a group chat and tap the "..." icon in the upper right corner;
  2. Tap "Clear Chat History".

6.2.3 Delete some messages in chat history:

  1. After entering Weixin, open a chat, and then tap and hold on long-press thea message you wish to delete to be deleted;
  2. Select "Delete" to delete the message.

6.2.4 Delete What's Up, your address, invoice (fapiao) title and other basic information (QR code cannot be modified or deleted):

  1. After entering Weixin, tap "Me";
  2. Tap your profile photo;
  3. Delete relevant information.

6.2.5 Delete a post in Moments:

  1. After entering Weixin, tap "Me";
  2. Tap "My Posts";
  3. Tap the post in Moments you want to access;
  4. Tap "..." in the upper right corner to delete the post;
  5. Tap "Delete".

6.2.6 Delete Channels content:

  1. After entering Weixin, tap "Me";
  2. Tap "Channels";
  3. Select the content to be deleted;
  4. Tap "..." in the upper right corner;
  5. Tap "Delete".

6.3 Change personal information

6.3.1 Change profile photo, name, Tickle, gender, region, What's Up, address, and invoice title:

  1. After entering Weixin, tap "Me";
  2. Tap your profile photo;
  3. Make changes.

6.3.2 Change your mobile number, Weixin password, voiceprint, and emergency contacts:

  1. After entering Weixin, tap "Me";
  2. Tap "Settings";
  3. Tap "Account and Security".
  4. Make changes.

6.3.3 Change Channels profile photo, name, and bio:

  1. After entering Weixin, tap "Me";
  2. Tap "Channels";
  3. Tap "..." in the upper right corner;
  4. Tap the section with your profile photo to make changes.

6.4 Withdraw authorizations

6.4.1 Disable "Find Mobile Contacts":

  1. After entering Weixin, tap "Me";
  2. Tap "Settings";
  3. Tap "Privacy";
  4. Tap "Find Mobile Contacts" to disable it.

6.4.2 Disable "People Nearby":

  1. After entering Weixin, tap "Discover";
  2. Tap "People Nearby" (enabled);
  3. Tap "..." in the upper right corner;
  4. Tap "Clear Location" (disabled).

6.4.3 Disable "WeRun":

  1. After entering Weixin, tap "Me";
  2. Tap "Settings";
  3. Tap "General";
  4. Tap "Weixin Tools";
  5. Tap "WeRun";
  6. Tap "Disable";
  7. Tap "Clear and Disable".

6.4.4 Disable "Shake":

  1. After entering Weixin, tap "Me";
  2. Tap "Settings";
  3. Tap "General";
  4. Tap "Manage Discover";
  5. Disable "Shake".

6.4.5 Delete bank cards in WeChat PayWeixin Pay:

  1. After entering Weixin, tap "Me";
  2. Tap "Pay";
  3. Tap "Wallet";
  4. Tap "Cards";
  5. Tap the linked bank card to be deleted;
  6. Tap "..." in the upper right corner;
  7. Tap "Unlink".

6.4.6 Withdraw the authorization to another app (full withdrawal):

  1. After entering Weixin, tap "Me";
  2. Tap "Settings";
  3. Tap "Privacy";
  4. Tap "Authorizations";
  5. Tap "Manage" in the upper right corner;
  6. Tap the minus sign before the app for which you want to withdraw authorization;
  7. Tap "Delete" to withdraw the authorization.

6.4.7 Withdraw the authorization to another app (partial withdrawal):

  1. After entering Weixin, tap "Me";
  2. Tap "Settings";
  3. Tap "Privacy";
  4. Tap "Authorizations";
  5. Tap to enter the app entry for which you want to withdraw authorization;
  6. Tap the switch on the right to disable the item for which you want to withdraw authorization.

6.4.8 Withdraw authorization to another app in Games (partial withdrawal):

  1. After entering Weixin, tap "Discover";
  2. Tap "Games";
  3. Tap your profile photo;
  4. Tap "More Settings";
  5. Tap "Privacy";
  6. Tap the switch on the right to disable the item for which you want to withdraw authorization.

6.5 Delete account

6.5.1 Delete Weixin account:

  1. After entering Weixin, tap "Me";
  2. Tap "Settings";
  3. Tap "Account Security";
  4. Tap "Weixin Security Center";
  5. Tap "Account Cancellation".

Note: After your account is deleted, we will retain your personal information in accordance with the "Cybersecurity Law of the People's Republic of China" and other applicable laws and regulations for a retention period required by the laws. Upon the expiration of the retention period, we will remove or anonymize your personal information.

6.5.2 Disable Weixin Pay:

  1. After entering Weixin, tap "Me";
  2. Tap "Pay";
  3. Tap "..." in the upper right corner;
  4. Tap "Weixin Pay Cancellation".

6.6 Report

  1. After entering Weixin, tap "Me";
  2. Tap "Settings";
  3. Tap "About";
  4. Tap "Report".

6.7 Privacy settings

6.7.1 Enable or disable "Require Friend Request":

  1. After entering Weixin, tap "Me";
  2. Tap "Settings";
  3. Tap "Privacy";
  4. Enable/disable "Require Friend Request".

6.7.2 Set "Methods for Friending Me":

  1. After entering Weixin, tap "Me";
  2. Tap "Settings";
  3. Tap "Privacy";
  4. Tap "Methods for Friending Me" to select the methods for adding you as contacts.

6.7.3 Enable/disable "Moments":

  1. After entering Weixin, tap "Me";
  2. Tap "Settings";
  3. Tap "General";
  4. Tap "Manage Discover";
  5. Enable/disable "Moments".

6.7.4 Manage Privacy settings in your Moments:

  1. After entering Weixin, tap "Me";
  2. Tap "Settings";
  3. Tap "Privacy";
  4. Tap "Moments";
  5. Tap "Hide My Posts" to view the list of contacts from whom you want to hide your Moments posts; tap "Hide Their Posts" to view the list of contacts whose Moments posts you want to hide;
  6. You can set "Viewable to Friends";
  7. You can set "Make Last 10 Moments Public".

6.7.5 Set privacy for contacts:

  1. After entering Weixin, select the contact for whom you want to set "Privacy";
  2. Select the contact's profile, and tap "..." in the upper right corner;
  3. Tap "Privacy";
  4. Make changes in "Set Privacy Settings " or "Moments & Status".

6.7.6 Set location visibility and the contacts to whom your Moments posts are shared:

  1. After entering Weixin, tap "Discover";
  2. Tap "Moments";
  3. Long-press the "Camera" icon in the upper right corner;
  4. Set "Location", "Share With", "Mention", and other options.

6.7.7 Set blocked list in Channels:

  1. After entering Weixin, tap "Me";
  2. Tap "Channels";
  3. Tap "...";
  4. Tap "Privacy";
  5. Tap "Blocked List".

6.7.8 Log in to websites or apps other than Weixin with different personal information:

  1. On another website or app that supports login using your Weixin account, tap "Log in via Weixin" or the icon representing Weixin;
  2. Use different personal information (another profile photo and name) or create new user information (new profile photo and name) to log in to the website or app. You are not allowed to select or create a different region and gender for such login.

7. Amendments

This Policy may be updated, revised, amended, or modified as appropriate from time to time. In the event of any updates, changes, or amendments to any provisions in this Policy, we will provide you with the changed Policy by pushing a notification, showing a pop-up, or other means when you log in to Weixin or the app version is updated.

8. Protection of Minors

We place great value on the protection of minors' personal information. As required by applicable laws and regulations, any user under the age of 18 shall obtain the written consent of their parent or statutory guardian prior to the use of Weixin service. If you, as the parent or statutory guardian of a minor, have any questions about the personal information of minors, please contact us as stated in Section 10.

The children under the age of 14 and their parents or statutory guardians, prior to registering a Weixin account, shall also read carefully Children's Privacy Protection Statement (儿童隐私保护声明) that was formulated specially for the users under the age of 14. A user under the age of 14 shall not use the Weixin service until their parents or statutory guardians accept Children's Privacy Protection Statement (儿童隐私保护声明).

9. Miscellaneous

9.1 The provisions set forth in Tencent's Privacy Policy, including users' rights and technical measures for protecting information security, shall be deemed as general terms that are binding on Weixin users. In the event of any inconsistency or conflict between Tencent's Privacy Policy and this Policy, this Policy shall prevail.

9.2 Children's Privacy Protection Statement (儿童隐私保护声明) is a statement about how Tencent collects, processes, uses, and manages the personal information of users under the age of 14. To the extent permitted by Children's Privacy Protection Statement (儿童隐私保护声明), in the event of any inconsistency or conflict between Children's Privacy Protection Statement (儿童隐私保护声明), Tencent's Privacy Policy, and this Policy, Children's Privacy Protection Statement (儿童隐私保护声明) shall prevail.

9.3 This Policy may be drafted in or translated into different languages, including Simplified Chinese, English and others. In case of any inconsistency and discrepancy between the Simplified Chinese version and any version of other language, the Simplified Chinese version shall prevail.

10. Contact Us

If you have any complaints, suggestions, or questions about the personal information of minors, please contact us at https://kf.qq.com/. You can also send your feedback or questions to Dataprivacy@tencent.com or:

Tencent Legal Department (Privacy & Data Protection Center), Tencent Building, Kejizhongyi Avenue, Hi-tech Park, Nanshan District, Shenzhen, Guangdong;

Postcode: 518057

We will review your feedback as soon as possible, and respond to you within fifteen business days after verifying your identity.

Tencent