微信隐私保护指引
更新日期：2024年12月17日
生效日期：2024年12月17日
导言
欢迎你使用微信鸿蒙版！
微信鸿蒙版（以下亦简称“鸿蒙版”）与我们在安卓和iOS应用市场上架的版本的功能可能存在差异，具体功能以鸿蒙版实际提供的为准，我们会持续完善相关功能，请你知悉和理解，并自行选择是否使用鸿蒙版。你理解并同意，对于鸿蒙版具备的功能，我们将按照本指引的约定处理你的相关个人信息；对于鸿蒙版暂不具备的功能，我们暂不会处理你的相关个人信息，待相应功能完善后，我们才会按照本指引的相应约定处理你的相关个人信息。
微信是一款由深圳市腾讯计算机系统有限公司（注册地为深圳市南山区粤海街道麻岭社区科技中一路腾讯大厦35层。以下亦简称“我们”或“腾讯”）提供服务的社交产品（本指引中的“微信”是与其海外运营版本即“WeChat”相区别的产品。微信与WeChat用户以手机号码区分，通过中国大陆地区手机号码进行注册的用户为微信用户，其余则为WeChat用户。本指引中所涉及的个人信息处理活动及保护均针对微信产品）。为说明微信会如何收集、使用和存储你的个人信息及你享有何种权利，我们将通过《微信隐私保护指引摘要》以及本指引向你阐述相关事宜，其中要点如下：
1.我们将逐一说明我们收集的你的个人信息类型及其对应的用途，以便你了解我们针对某一特定功能所收集的具体个人信息的类别、使用理由及收集方式。
2.当你使用某些功能时，我们会在获得你的同意后，收集你的敏感个人信息。如你在使用推荐通讯录朋友功能时我们会收集你的手机联系人信息 ，你在使用摇一摇功能时我们会收集你的精确位置信息 。除非按照相关法律法规要求必须收集，拒绝提供这些信息仅会使你无法使用相关特定功能，但不影响你正常使用微信的其他功能。
3.我们不会主动共享或转让你的个人信息至深圳市腾讯计算机系统有限公司外的第三方。如存在其他共享或转让你的个人信息，或你需要我们将你的个人信息共享或转让至深圳市腾讯计算机系统有限公司外的第三方情形时，我们会直接征得或确认第三方征得你对上述行为的明示同意，但法律法规另有规定或因保护用户权益或保护微信生态安全需要除外。此外，我们会对对外提供信息的行为进行风险评估。
4.我们不会主动从深圳市腾讯计算机系统有限公司外的第三方获取你的个人信息。如为业务发展需要从第三方获取你的个人信息，我们会依法核实来源的合法性，或在获取前向你明示你个人信息的来源、类型及使用范围，如微信开展业务需进行的个人信息处理活动超出你原本向第三方提供个人信息时的授权同意范围，我们将在处理你的该等个人信息前，征得你的明示同意；此外，我们也将会严格遵守相关法律法规的规定，并要求第三方保障其提供的信息的合法性。
5.你可以通过本指引所列途径及方式查阅、更正、复制、删除你的个人信息，也可以撤回同意、注销账号、投诉举报以及设置个性化广告等隐私功能。
6.为了在本指引下收集你的信息，或者向你提供服务、优化我们的服务以及保障你的账号安全，我们将需要向你索取相关的权限；其中的敏感权限例如通讯录、位置、摄像头、麦克风、相册等均不会默认开启，只有在你明确同意后我们才会在你同意的范围内调用或使用。对你已经向我们授权的该等权限，你也可以在“我—设置—个人信息与权限—系统权限管理”中查询我们已调用或使用的系统权限类型、使用目的，并进行统一管理。
需要特别说明的是，我们获得具体某一项敏感权限并不代表我们必然会收集你的相关信息；即使我们已经获得敏感权限，也仅在必要范围内，并在你使用相关的服务或功能期间根据本指引来收集你的相关信息。
如你想了解更加详尽的信息，请根据以下索引阅读相应章节：
1. 我们收集、使用的信息
在你使用微信服务的过程中，我们会按照如下方式收集、使用你在使用服务时主动提供或因为使用服务而产生的信息：
1.1 当你注册微信服务时，我们会收集、使用你的昵称、头像、手机号码，收集这些信息是为了帮助你完成微信注册和使用微信社交等功能，保护你微信账号的安全。收集、使用手机号码是为了满足相关法律法规的真实身份信息认证要求。若你不提供这类信息，你可能无法正常使用我们的服务。你还可以根据自身需求选择填写性别、地区等信息。此外，你可以选择向我们提供你的声纹特征值信息以使用声音锁功能，该信息属于敏感个人信息，拒绝提供该信息仅会使你无法使用声音锁功能，但不影响你正常使用微信的其他功能。
1.2 当你使用微信服务时，为保障你正常使用我们的服务，维护我们服务的正常运行，改进及优化我们的服务体验以及保障你的账号安全，我们会收集、使用你的设备型号、操作系统、唯一设备标识符（ODID）、登录IP地址、微信软件版本号、接入网络的方式、类型和状态（如SSID和BSSID）、网络质量数据、设备加速器（如重力感应设备）、操作日志、服务日志信息（如你在微信进行搜索、查看操作的记录、服务故障信息、引荐网址等信息）等日志信息。同时，为了预防病毒、木马程序或其他恶意程序、网站，我们可能会收集你设备安装的应用信息、正在运行的进程信息或设备内存中寄存的数据，以防止你的个人信息泄露。
1.3 当你使用微信朋友圈功能时，为了让你的好友可以浏览你分享的内容，我们会收集、使用并按照你设定的规则展示你发布的朋友圈文字、照片、视频、位置信息（ 为实现定位功能，我们会收集、使用你设备的GPS信息、WiFi信息、运营商基站信息【CellID】、蓝牙信息，下同 ） 、评论、点赞、朋友圈封面等信息。你也可以随时删除你的上述朋友圈信息。除非经你自主选择或遵从相关法律法规要求，我们不会对外提供上述朋友圈信息，或者将其用于该功能以外的其他用途。你可以在“设置”—“朋友权限”—“朋友圈”中设置朋友圈内容的可见范围。
1.4 当你使用微信公众账号（含订阅号、服务号，以下亦简称“公众号”）时，为了更好地为你提供相关服务（包括基于系统和信息安全、虚假消息鉴别等），以及在“订阅号消息”页面的推荐功能里为了向你提供更加便捷、优质和个性化的服务和内容，我们会收集、使用你的公众号关注、取消关注、互动记录，以及公众号信息内容阅读、观看、收藏、推荐、分享及微信内浮窗管理（加入浮窗/移出浮窗/关闭浮窗）等操作记录。你可以通过点击“订阅号消息”页面右上角的标识进入订阅号列表，点击“订阅号列表”页面右上角“…”—点击页面底部“设置”—点击“订阅号消息个性化推荐”，自行选择关闭订阅号消息中推荐功能的个性化内容推荐服务。
当你使用订阅号功能时，为了更合理地向你展示你所关注的公众号发布的文章，我们还会使用你的订阅号信息内容阅读、观看等操作记录，对文章进行更优化的排序展示。你也可以通过点击“订阅号消息”页面右上角的标识，进入订阅号列表，切换为根据文章发布时间先后进行排序展示。
若公众号主体在向你提供服务时需通过微信获取你的个人信息，我们会在征得你的明示同意后，向公众号主体提供你的个人信息，具体提供范围以交互页面中你同意的为准。你也可以在公众号的设置页管理相关信息，如关闭提供你的位置信息等。
1.5 当你使用微信小程序时，为了更好地为你提供相关服务（包括基于系统和信息安全等），微信会收集、使用你的微信小程序登录、浏览、使用、添加到/移除出“我的小程序”、微信内浮窗管理（加入浮窗/移出浮窗/关闭浮窗）等操作记录。
若开发者在向你提供微信小程序服务时，需通过微信获取你的个人信息，我们会在征得你的明示同意后，向开发者提供你的个人信息或可获取你个人信息的微信接口，具体提供范围以交互页面中你同意的为准。你也可以在小程序设置页管理已通过微信提供至开发者的信息或接口，我们会根据你的指示协助通知开发者删除你的个人信息或在你关闭相应接口后，停止通过该接口向开发者提供你的个人信息。
1.6 当你使用微信附近的人、摇一摇、雷达加好友、面对面建群以及附近的小程序等功能时，我们会在获得你的自主选择同意后，记录你的位置信息 ，目的是为了向你提供该服务。拒绝提供该信息仅会使你无法使用上述功能，但不影响你正常使用微信的其他功能。
1.7 当你使用微信运动功能时，我们需要收集并展示你的步数信息，并与你的好友进行比较、点赞互动。拒绝提供这些信息仅会使你无法使用微信运动功能，但不影响你正常使用微信的其他功能。
1.8 当你使用微信看一看（包括“在看”“热点”）功能时，为了向你提供更加便捷、优质和个性化的服务和内容，我们会使用你的公众号、视频号关注、访问、互动，以及内容阅读、播放、点赞、分享、在看、评论、收藏等操作记录。你也可以通过点击“看一看”—右上角“个人中心”—“设置”—“个性化推荐”开关，自行关闭个性化内容推荐服务。当你使用看一看（热点）功能时，为了向你提供更精准的位置相关推荐内容，我们会在获得你的自主选择同意后，收集你的位置信息。
1.9 当你在微信使用搜索能力（包括搜一搜、公众号搜索、扫一扫、指尖搜索、图片搜索、小程序搜索等）时，为了向你提供更精准的位置相关搜索服务，我们会在获得你的自主选择同意后，收集你的位置信息 。拒绝提供该信息可能会使你无法使用上述功能，或无法达到上述基于位置信息提供的相关服务拟达到的效果，但不影响你正常使用微信的其他功能。同时，为了向你展示更精准匹配的搜索服务内容，我们会使用你的搜索记录（包括搜索词及搜索结果访问记录）、小程序访问记录、公众号关注，以及公众号文章阅读、收藏、分享、在看等操作记录，你也可以通过点击“发现”—“搜一搜”—页面底部“隐私设置”—“个性化搜索结果展示”开关，自行关闭个性化搜索服务。
1.10 当你使用微信语音输入、语音与文字间转换、对聊天内容（包括文字信息和图片）使用搜一搜功能、搜索聊天图片功能以及使用微信内翻译功能（包括翻译聊天、朋友圈文字信息及翻译图片中的文字，以及使用边写边译功能）、扫一扫功能时，我们会收集你的语音内容、待转换的语音或文字信息、待搜索的信息、搜索聊天图片功能中的搜索词（不包括图片）、待翻译的信息和扫描的内容，是为实现上述功能所必需的。我们实时处理之后，向你返回处理结果，不会保存你的数据（除非经你主动反馈翻译错误，为解决你反馈问题所必需而收集你反馈的信息）。
1.11 当你在微信内充值、使用微信豆的，我们会收集你的充值订单信息、使用记录 ，这是为你提供该功能所必需的。如需了解微信豆的更多信息，你可以进一步查阅《微信豆及相关功能使用条款》。
1.12 微信支付功能由财付通支付科技有限公司（以下亦简称“财付通公司”）向你提供服务。当你开通微信支付功能时，财付通公司会收集你的姓名、身份证号码或其他合法身份证明文件号码、银行卡类型及卡号、有效期及银行预留手机号 ；当你使用微信支付时，财付通公司还会收集你的相关交易订单、支付记录以便于你查询 。拒绝提供该信息仅会使你无法使用微信支付功能，但不影响你正常使用微信的其他功能。如需进一步了解微信支付功能的隐私政策，你可以进一步查阅《财付通隐私政策》。
1.13 当你添加企业微信好友，加入企业微信互通群或使用其他企业微信互通功能时，你的企业微信好友所在的企业主体（“企业微信用户”）可能会收集以下信息：包括你的昵称、头像等账号信息，你和企业微信好友之间的聊天记录以及其他你主动向企业微信用户披露的数据信息。你在选择使用企业微信互通服务时，可通过产品交互提示或企业用户展示的数据保护政策了解你的权益，例如，当你成功添加企业微信好友或加入企业微信互通群后，你可以点击聊天页面的「了解更多」知悉相关个人信息处理规则，并进行个人信息隐私设置。你可以拒绝使用该等互通服务，但不影响你正常使用微信的其他功能。如需进一步了解企业微信的隐私政策，你可以进一步查阅《企业微信隐私保护指引》。
1.14 当你使用微信与其他软件或硬件互通功能时，其他软件或硬件的提供方在经你同意后可以获取你在微信主动提供、公开或传输的相关信息，你在选择前应充分了解其他软件或硬件的产品功能及个人信息处理规则。
1.15 当你使用微信视频号浏览视频内容和直播内容时，为了优化你的使用体验、让你获得个性化的内容，我们会使用你的关注、点赞、收藏（星标）、互动、搜索、浏览及转发分享的记录。你可以在“浏览设置”中点击“隐私”选项，点击“个性化推荐”分别对视频内容或直播内容关闭个性化内容推荐。
为实现向你推荐本地内容或推荐同城直播等目的，我们会在获得你的自主选择同意后，收集你的位置信息进行相关推荐。当你使用微信视频号功能时若你不同意或取消授权，与位置信息相关的功能可能无法使用，但不会影响你使用其他功能。
你点赞的视频内容也将被推荐给你的微信好友，你可以取消点赞，取消后不会再推荐给你的微信好友。你也可以取消关注的视频号及收藏（星标）的视频内容。当你使用直播预约功能时，我们将会收集你的预约记录，以提醒你及时观看直播，你可以取消预约。
1.16 当你评论、私信、点赞或关注视频号用户，以及你正在观看或打赏视频号用户的直播时，你的微信个人名片会向该视频号用户展示，你的头像、昵称、及评论还会向其他用户展示。 你可以选择用微信号身份或视频号身份或设置一个新身份观看直播或私信互动，也可以设置你不看的视频号，不看部分微信好友点赞的内容，或不让部分微信好友看自己点赞的内容。你可以进入“互动历史”选项查阅你关注、点赞、收藏（星标）的视频内容以及消息和私信。
1.17 当你创建微信视频号账号并发布内容，你设置的视频号名字、头像、性别、地区、简介、封面、认证信息、黑名单账号、绑定的公众号或企业微信，你发布的视频、直播内容、图片、文字、位置 、链接，以及你所发布内容包含的元数据，与你有关的评论、互动、消息通知等信息将被收集，同时，当你发布视频内容或直播内容，我们会根据你希望使用的功能依场景请求你授权相应功能所需的相机、照片、麦克风或位置权限 ，若你不同意或取消授权，将无法使用相应功能，但不影响你使用微信其他功能。你可以更改你的视频号的名字、头像、性别、简介、封面、黑名单账号等信息，设置为私密账号，删除你发表的动态。在视频号的设置页面，你可以选择在微信个人名片中展示你的视频号内容，你也可以选择关闭展示。
1.18 当你发表视频内容、直播内容、绑定公众号时，根据相关法律法规以及校验身份的需要，你需要进行实名认证 。实名认证服务由财付通公司提供。如果拒绝实名认证 ，你将可能无法获得相关服务，但不影响其他功能的正常使用。此外，为保障账号安全，我们可能需要你填写你的真实姓名、身份证号码并通过“人脸识别”的方式进行校验以确认是你本人操作，我们仅获得校验的结果，不会保留相关信息，除非腾讯依照法律法规规定另行取得你的同意。上述信息包含敏感个人信息，你可以拒绝提供，如果拒绝提供你将可能无法获得相关服务，但不影响其他功能的正常使用。你发表的视频内容、直播内容若标记了位置信息，将会被推荐给该位置附近的已授权位置权限的用户、同城用户等。
1.19 当你对视频号账号进行账号认证、管理直播收入、与机构用户进行绑定、参加直播任务或者参加我们主办的各类活动，可能会涉及对你的信息进行处理，我们将在相关场景向你另行告知相应的规则并征得你的同意。当你使用视频号进行游戏直播或小游戏直播时，我们还会按照《微信视频号游戏直播须知》处理你的信息。
1.20 你可以在你的视频号主页进入“隐私设置”，选择“个人信息浏览与导出”，以对你的账号信息、认证信息等进行查阅，并按照指引导出相关信息。
1.21 当你授权微信游戏（微信游戏是指微信为用户提供的游戏相关服务与功能，包括“发现—游戏”模块，“小游戏”类目的小程序，以及“微信游戏”公众号）使用你的游戏账号信息（包括登录信息、角色信息、对局数据）、游戏好友关系的，我们将在微信游戏的好友排行、战绩服务、游戏社区、内容与服务推荐等场景使用该等信息，你可以选择该等信息的可见范围，也可以选择不向好友展示这些信息，不展示并不影响你正常使用腾讯游戏、微信游戏和微信的其他功能 。
1.22 当你使用“小游戏”类目的小程序（下亦简称“小游戏”）时，为了更好地为你提供相关服务，微信会使用你的小游戏登录、浏览、添加到/移除出“我的小程序”、 微信内浮窗管理（加入浮窗/移出浮窗/关闭浮窗）等操作记录。我们会在微信游戏相关界面向你的好友展示你玩过的小游戏、你的头像和昵称等。你可以选择不向好友展示这些信息，不展示并不影响你正常使用小游戏和微信的其他功能。
1.23 你可以在微信游戏设置你的微信游戏名片。设置微信游戏名片的过程中，我们会收集你为此功能所主动填写/设置的头像、昵称、生活照、签名、性别、生日、 地区（此处会向你申请获取你的位置以快速展示你所在地区，你也可以拒绝授权从而不展示地区）等信息 。
当你成功设置后，你所填写/设置的前述信息将仅用于微信游戏内的微信游戏名片功能，以便你更好地与其他用户互动（其他用户将可通过微信游戏名片来关注你或通过 “打招呼”功能与你互动）及获得个性化的游戏礼包（如生日礼包）；且该等信息不会被用于其他场景，也不会被用于判定微信账号的使用权权属与真实身份信息认证等。你可以选择不设置你的微信游戏名片，这不会影响你正常使用微信游戏中心、腾讯游戏、小游戏的其他功能。
1.24 当你使用状态功能时，我们会收集你发表的内容、自主选择的状态图标与位置等信息，以向其他用户展示，这是实现这一功能所必需的。我们会在具体状态信息的展示期内（状态展示有效期请见状态设置界面中的提示），根据你公开与否的选择，对该等信息进行相应的展示，你也可以随时删除状态以删除这些信息。除非经你自主选择或遵从相关法律法规要求，我们不会对外提供上述状态信息，或者将其用于该功能以外的其他用途。
1.25 当你使用微信的收藏功能来储存各类信息时，该等信息将被上传并存储在我们的服务器中，以便你在其他设备上登录微信时使用该等信息，这是实现收藏功能所必需的。我们会对你收藏的信息以加密的方式存储，你也可以随时删除自己所收藏的信息。除非经你自主选择或遵从相关法律法规要求，我们不会对外提供上述信息，或者将其用于该功能以外的其他用途。
1.26 当你使用卡包功能时，为向你推荐附近与卡券关联的本地服务或便于你使用所在城市的公交卡服务，我们会在获得你的同意后，收集你的位置信息 。拒绝提供该信息可能会使你无法使用上述功能，或无法达到上述基于位置信息提供的相关服务拟达到的效果，但不影响你正常使用微信的其他功能。
1.27 你可以在你的个人信息栏中填写性别、地区 、个性签名、地址等，这些信息将被上传并存储在我们的服务器中，以便你在其他设备上登录微信时使用该等信息。你也可以随时修改、删除该等信息。
1.28 当你使用微信群聊功能时，群聊名称、群公告、群成员昵称、群设置、备注、你设置的聊天背景图等信息会存储在我们的服务器中，这是实现这一功能所必需的。你的头像、昵称等还会向群成员展示。
1.29 我们不会收集你的聊天记录。你在微信中的聊天记录会存储在你的终端设备，你可以选择自行备份、删除或在不同设备中转移。
1.30 微信服务中的第三方服务由外部第三方主体提供，微信无法获得你在使用该类第三方服务时产生的信息。但是，如果你已明示同意该第三方获得你的位置信息 ，该第三方将通过微信接口获得相关信息。拒绝提供该信息仅会使你无法使用上述第三方服务，但不影响你正常使用微信的功能。
1.31 如果你联系我们的客服，我们可能需要你提供必要的个人信息进行身份验证，以保证你的账号安全。为根据你的诉求提供服务，经过你的授权，人工客服人员需要在你授权范围内查询或核验你的相关信息，我们将尽可能采取技术和管理措施保障你的信息安全和保密，并在必要范围内进行使用。我们可能还会保存你的联系方式（你使用的或主动提供的手机号码、微信号、QQ号或其他联系方式）、你与我们的通信记录和内容，以及其他必要信息，以便为你提供和记录客户服务 。
1.32 另外，根据相关法律法规及国家标准，以下情形中，我们可能会处理你的相关个人信息而无需征求你的授权同意：
a) 为个人信息处理者履行法定义务或法定职责所必需；
b) 为订立、履行你作为一方当事人的合同所必需；
c) 为应对突发公共卫生事件，或者紧急情况下为保护自然人的生命健康和财产安全所必需；
d) 依法在合理的范围内处理你自行公开或者其他已经合法公开的个人信息；
e) 法律、行政法规规定的其他情形。
1.33 请你理解，我们向你提供的功能和服务是不断更新和发展的，如果某一功能或服务未在前述说明中告知收集、使用你的信息的处理规则，我们会通过页面提示、交互流程、网站公告等方式另行向你告知信息收集的范围、目的及方式，以征得你的同意。
1.34 我们可能将通过某些功能所收集的信息用于我们的其他服务。例如，我们可能将你在使用我们某一功能或服务时我们收集的信息，在另一功能或服务中用于向你或你的好友提供特定内容，包括但不限于展示广告（你可以通过“我—设置—个人信息与权限—个性化广告管理”管理微信为你提供的个性化广告），对你阅读过的内容进行信息安全类提示，基于特征标签进行间接人群画像并提供更加精准和个性化的服务和内容，以及保护用户权益或保护微信生态安全等 。
1.35 为了确保服务的安全，帮助我们更好地了解我们应用程序的运行情况，我们可能记录相关信息，例如，你使用应用程序的频率、崩溃数据、总体使用情况、性能数据以及应用程序的来源。我们不会将我们存储在分析软件中的信息与你在应用程序中提供的任何个人身份信息融合处理。
1.36 为了向你提供微信的部分功能，如为了提供摇一摇功能，我们使用了加速度传感器，以识别设备是否摇动，具体传感器的使用详情请参见微信传感器使用详情。
1.37 当你在微信中复制和粘贴信息时，我们将申请使用你的剪切板，我们仅在本地识别剪切板内容不会上传你剪切板的信息至我们的服务器。
1.38 如我们使用你的个人信息，超出了你所授权的目的及具有直接或合理关联的范围，我们将在使用你的个人信息前，再次向你告知并征得你的明示同意。
1.39 请你注意，目前微信不会主动从深圳市腾讯计算机系统有限公司外的第三方获取你的个人信息。如未来为业务发展需要从第三方间接获取你个人信息，我们会在获取前向你明示你个人信息的来源、类型及使用范围，如微信开展业务需进行的个人信息处理活动超出你原本向第三方提供个人信息时的授权同意范围，我们将在处理你的该等个人信息前，征得你的明示同意。
此外，我们将会严格遵守相关法律法规的规定，并要求第三方保障其提供的信息的合法性。
2. 信息的存储
2.1 信息存储的地点
我们会按照法律法规规定，将境内收集的用户个人信息存储于中国境内 。如果你的个人信息存储地点从中国境内转移到境外的，我们将严格依照法律的规定执行。
2.2 信息存储的期限
一般而言，我们仅在为实现目的所必需的时间及法律、行政法规所规定的保存期限内保留你的个人信息，例如：
手机号码：无论你是通过手机号码注册还是已有微信账号辅助注册新微信账号，若你需要使用微信服务，我们需要一直保存你的手机号码（包括初始注册手机号码、绑定的手机号码等），以保证你正常使用该服务。当你注销微信账号后，我们将依法删除相应的信息；
朋友圈信息：当你发送了朋友圈信息，我们需要保存你的朋友圈信息，以保证你正常使用朋友圈功能，当你删除你的朋友圈信息后，我们将删除相应的信息。
当我们的产品或服务发生停止运营的情形时，我们将以推送通知、公告等形式通知你，并在合理的期限内删除你的个人信息或进行匿名化处理。（本指引中的“匿名化处理”，是指通过对个人信息的技术处理，使得个人信息主体无法被识别，且处理后的信息不能被复原的过程。个人信息经匿名化处理后所得的信息不属于个人信息。）
3.信息安全
我们努力为用户的信息安全提供保障，以防止信息的丢失、不当使用、篡改、未经授权访问或披露。
我们将在合理的安全水平内使用各种安全保护措施以保障信息的安全。例如，我们会使用加密技术（例如，SSL）、去标识化、匿名化处理等手段来保护你的个人信息。
我们通过不断提升的技术手段加强安装在你设备端的软件的安全能力，以防止你的个人信息泄露。例如，我们为了安全传输会在你设备本地完成部分信息加密的工作；为了预防病毒、木马程序或其他恶意程序、网站，我们可能会了解你设备安装的应用信息、正在运行的进程信息或设备内存中寄存的数据；为了预防诈骗、盗号、仿冒他人等不法行为和进行安全检查可能会分析利用唯一设备标识符、登录IP地址、操作日志、位置信息等数据，以便于采取安全措施或进行安全提醒等。
我们建立专门的管理制度、操作规程和组织以保障信息的安全。例如，我们严格限制访问信息的人员范围，要求他们遵守保密义务，并进行审计。此外，腾讯还会设立主要由外部成员组成的独立机构对我们的个人信息保护情况进行监督。
若发生个人信息泄露等安全事件，我们会启动应急预案及补救措施，阻止安全事件扩大，并依法履行相关的报告及通知义务。
目前，微信通过了国家网络安全等级保护（三级）的定级、备案及年度测评，在信息安全方面已达到ISO27001、国际信息安全管理体系等国际权威认证标准的要求，并已获得了相应的认证。
我们会尽力保护你的个人信息。 我们也请你理解，任何安全措施都无法做到无懈可击 。
4.信息共享
4.1 为了投放广告，评估、优化广告投放效果等目的，我们需要向广告主及其代理商等第三方合作伙伴共享你的部分数据，要求其严格遵守我们关于数据隐私保护的措施与要求，包括但不限于根据数据保护协议、承诺书及相关数据处理政策进行处理，避免识别出个人身份，保障隐私安全。具体可见《第三方信息共享清单》。
4.2 我们不会向合作伙伴分享可用于识别你个人身份的信息，除非你明确授权。
4.3 当你在第三方主体运营的网站或者应用中使用微信登录功能时，我们将向该等第三方主体提供你的个人信息，具体的对外提供范围以交互页面中你确认的为准。除此之外，在未征得你的明示同意前，我们不会向该等第三方主体提供你的个人信息。你可以通过“我—设置—个人信息与权限—授权管理”查看你已授权的应用清单，并管理、解除你授权的信息。
4.4 为确保部分独立功能的实现，使你能够使用和享受更多的服务及功能，我们会在应用中嵌入第三方的SDK，我们将审慎评估该等SDK的使用目的。了解更多有关SDK处理个人信息的目的、方式及范围等信息，请查看《第三方信息共享清单》。
随着我们业务的持续发展，我们有可能进行合并、分立等交易，若涉及个人信息转移的，我们将告知你相关情形，按照法律法规及不低于本指引所要求的标准继续保护或要求新的处理者继续保护你的个人信息。
5.你的权利
在你使用微信期间，为了你可以更加便捷地查阅、复制、更正、删除你的个人信息，同时保障你撤回对个人信息处理的同意及注销账号的权利，我们在产品设计中为你提供了相应的操作设置，你可以参考下面的指引进行操作。此外，我们还设置了投诉举报、请求解释的渠道，你的意见及请求将会得到及时的处理。
请注意，不同操作系统、微信软件的不同版本之间，操作设置可能存在差异 ；此外，为了优化你的使用体验，我们也可能对操作设置进行调整。故如下指引仅供参考，若你对行使相关权利的方式及途径仍有任何疑问的，你可以通过本规则第9条披露的方式与我们联系。
5.1 查阅、复制个人信息
5.1.1 查阅头像、昵称（即“名字”，下同）、拍一拍、微信号、二维码、性别、地区、个性签名、我的地址等基本信息：
1）进入微信后，点击“我”；
2）点击头像栏；
3）进行信息查询访问。
5.1.2 查阅微信号、手机号、微信密码、声音锁、应急联系人、登录设备管理、更多安全设置（QQ号、邮箱地址）：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“账号与安全”；
4）进行信息查询访问。
5.1.3 查阅朋友圈信息、状态信息：
1）进入微信后，点击“我”；
2）点击“朋友圈”；
3）点击“我的朋友圈”以访问朋友圈信息，或点击“状态”访问状态信息。
5.1.4 查阅及设置微信游戏隐私及授权、订阅等：
1）进入微信后，点击“发现”；
2）点击“游戏”；
3）点击头像；
4）点击设置图标；
5）点击“新消息通知”“订阅管理”“隐私”“按游戏管理”等进行相应访问和设置。
5.1.5 查阅通讯录黑名单：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“朋友权限”；
4）点击“通讯录黑名单”进行查询。
5.1.6 查阅在视频号的互动信息：
1）进入微信后，点击“发现”；
2）点击“视频号”；
3）点击右上角人形图标；
4）点击“隐私”；
5）点击“互动历史”。
5.1.7 查阅及导出视频号账号个人信息：
1）进入微信后，点击“发现”；
2）点击“视频号”；
3）点击右上角人形图标；
4）点击视频号头像名字一栏，进入视频号主页；
5）点击右上角“...”，进入设置页；
6）点击“隐私设置”；
7）点击“个人信息浏览与导出”。
5.1.8 查阅与复制个人信息：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“个人信息与权限”
4）点击“个人信息”以查阅你的个人信息；
5）点击“导出个人信息”，以复制一份个人信息副本并发送到你指定的邮箱。
5.1.9 查阅《个人信息收集清单》：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“个人信息收集清单”
5.1.10 查阅《第三方信息共享清单》：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“第三方信息共享清单”
5.2 删除个人信息
5.2.1 删除一对一全部聊天记录：
1）进入微信后，打开对话，点击右上角“…”图标；
2）点击清空聊天记录。
5.2.2 删除群聊天记录：
1）进入微信后，打开对话，点击右上角“…”图标；
2）点击清空聊天记录。
5.2.3 删除部分/全部聊天记录：
1）进入微信后，打开对话，长按点击一条需要删除的消息；
2）选择“删除”，删除此条消息；
3）进入微信后，点击“我”；
4）点击“设置”；
5）点击“通用”（或“聊天”）；
6）点击清空聊天记录，删除全部聊天记录。
5.2.4 删除个性签名、我的地址等基本信息（二维码无法修改或删除）：
1）进入微信后，点击“我”；
2）点击头像栏；
3）删除相关信息。
5.2.5 删除朋友圈：
1）进入微信后，点击“我”；
2）点击“朋友圈”；
3）点击“我的朋友圈”；
4）点击需要访问的朋友圈信息；
5）点击右上角“…”，并删除朋友圈信息。
5.2.6 删除视频号内容：
1）进入微信后，按照5.1.7的操作进入视频号主页；
2）点击要删除的内容；
3）点击右上角“...”；
4）点击删除。
5.2.7 删除收藏内容：
1）进入微信后，点击“我”；
2）点击“收藏”；
3）点击要删除的内容；
4）点击右上角“...”；
5）点击删除。
5.2.8 删除登录设备：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“账号与安全”；
4）点击“登录设备管理”；
5）点击“编辑”可删除相应登录设备。
5.3 更正个人信息
5.3.1 更改头像、昵称、拍一拍、性别、地区、个性签名、我的地址：
1）进入微信后，点击“我”；
2）点击头像栏；
3）进行更正操作。
5.3.2 更改手机号、微信密码、声音锁、应急联系人：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“账号与安全”；
4）进行更正操作。
5.3.3 更改视频号头像、名称、简介：
1）进入微信后，按照5.1.7的操作进入视频号主页；
2）点击右上角“…”；
3）点击头像、名字一栏进入资料页进行更改。
5.4 功能及权限管理
5.4.1 关闭推荐通讯录朋友：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“朋友权限”；
4）可关闭“向我推荐通讯录朋友”。
5.4.2 关闭附近的人设置：
1）进入微信后，点击“发现”；
2）点击“直播和附近”；
3）点击“附近的人”，点击“确定”可打开该功能；
4）打开后，点击右上角“…”；
5）点击“清除位置信息并退出”可关闭该功能。
5.4.3 关闭微信运动：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“通用”；
4）点击“辅助功能”；
5）点击“微信运动”；
6）点击“停用”；
7）点击“清空并停用”。
5.4.4 关闭摇一摇：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“通用”；
4）点击“发现页管理”；
5）关闭“摇一摇”。
5.4.5 解除向其他应用的授权：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“个人信息与权限”；
4）点击“授权管理”；
5）点击需要管理的授权内容；
6）点击“解除授权”。
5.4.6 系统权限管理：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“个人信息与权限”；
4）点击“系统权限管理”；
5）点击“前往系统设置更多”。
5.5 注销账号
5.5.1 注销微信账号：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“账号与安全”；
4）点击“微信安全中心”；
5）点击“注销账号”。
注：当你注销账号后，我们将按照《中华人民共和国网络安全法》等法律法规的规定留存你的相关信息；超出必要保存期限后，我们将删除或匿名化处理你的个人信息。
5.5.2 注销微信支付：
1）进入微信后，点击“我”；
2）点击“支付”；
3）点击右上角“… ”；
4）点击“注销微信支付”。
5.6 投诉举报
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“关于微信”；
4）点击“投诉”。
5.7 隐私功能设置
5.7.1 设置添加好友时是否需要验证：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“朋友权限”；
4）点击“加我为朋友时需要验证”进行更改。
5.7.2 设置用户被添加的方式：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“朋友权限”；
4）点击“添加我的方式”进行更改。
5.7.3 设置朋友圈入口：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“通用”；
4）点击“发现页管理”；
5）打开/关闭朋友圈入口。
5.7.4 查看朋友圈的公开范围 ：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“朋友圈”；
4）可设置“允许朋友查看朋友圈的范围”；
5）可设置是否“允许陌生人查看十条朋友圈”。
5.7.5 设置朋友权限范围：
1）进入通讯录后，选择需要设置的好友；
2）选中好友后，单击右上角“…”；
3）点击“朋友权限”；
4）对“朋友权限”进行设置。
5.7.6 设置发送朋友圈时的位置及公开范围：
1）进入微信后，点击“发现”；
2）点击朋友圈；
3）长按右上角“相机”图标；
4）可选择“所在位置”“谁可以看”“提醒谁看”等内容。
5.7.7 设置视频号的黑名单、私密账号：
1）进入微信后，点击“发现”；
2）点击“视频号”；
3）点击右上角人形图标；
4）点击头像；
5）点击“…”；
6）点击“隐私设置”；
5.7.8 设置视频号的朋友点赞、观看身份：
1）进入微信后，点击“发现”；
2）点击“视频号”；
3）点击右上角人形图标；
4）点击“隐私”。
5.7.9 选择使用不同的个人信息登录微信以外的网站或者应用：
1）在允许使用微信个人账号进行登录的网站或者应用中，点击“微信登录”或者其他指代该意义的图标（通常是微信图标）；
2）选择不同的个人信息（头像、昵称），或者新建用户信息（头像、昵称），来作为登录该等网站或者应用的头像和昵称。
5.7.10 微信运动隐私设置：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“通用”；
4）点击“辅助功能”；
5）点击“微信运动”；
6）点击“隐私及提醒设置”；
7）对微信运动进行隐私设置。
此外，你也可以在“微信运动”页面点击“停用”，以清空历史数据并停用微信运动功能。
5.8 逝者近亲属的权利
如微信用户不幸逝世，其近亲属可通过腾讯客服官方渠道联系我们，以获取相关指引来行使法律规定的合法、正当权益。
6.变更
我们可能会适时对本指引进行修订。当指引的条款发生重大变更时，我们会在你登录及版本更新时以推送通知、弹窗或其他符合法律要求的适当形式向你展示变更后的指引。
7.未成年人保护
我们非常重视对未成年人个人信息的保护。根据相关法律法规的规定，若你是18周岁以下的未成年人，在使用微信服务前，应事先取得你的家长或法定监护人的书面同意。若你是未成年人的监护人，当你对你所监护的未成年人的个人信息有相关疑问时，请通过第9章中的联系方式与我们联系。
特别地，若你是14周岁以下的儿童，我们还专门为你制定了《儿童隐私保护声明》，儿童及其监护人在为14周岁以下的儿童完成账号注册前，还应仔细阅读腾讯公司专门制定的《儿童隐私保护声明》。只有在取得监护人对《儿童隐私保护声明》的同意后，14周岁以下的儿童方可使用微信服务。
8.其他
8.1 腾讯《隐私政策》是腾讯统一适用的一般性隐私条款，其中所规定的用户权利及信息安全保障措施均适用于微信用户。如腾讯《隐私政策》与本指引存在不一致或矛盾之处，请以本指引为准。
8.2 在微信某些具体服务或功能项下，我们可能还会通过交互文案、产品界面或弹窗等方式向你另行告知处理个人信息的目的、方式或范围，若另行告知的内容与本指引不一致的，以另行告知的内容为准。
8.3 《儿童隐私保护声明》是适用于14周岁以下的儿童用户的信息保护规则。在《儿童隐私保护声明》的适用范围内，如其与腾讯《隐私政策》、本指引存在不一致或矛盾之处，请以《儿童隐私保护声明》为准。
9.联系我们
我们设立了专门的个人信息保护团队和个人信息保护负责人，如果你对本隐私政策或个人信息保护相关事宜有任何疑问或投诉、建议时，你可以通过以下任一方式与我们联系：
1）通过https://kf.qq.com/与我们联系；
2）将你的问题发送至Dataprivacy@tencent.com；
3）寄到如下地址：中国广东省深圳市南山区海天二路33号腾讯滨海大厦数据隐私保护部（收），邮编：518054；
我们将尽快审核所涉问题，并在收到你的投诉反馈后的十五天内予以回复。
深圳市腾讯计算机系统有限公司
Weixin Privacy Protection Guidelines
Last Updated On: May 9, 2025
Effective On: May 9, 2025
In order to fully protect your rights, we have updated the Weixin Privacy Protection Guidelines (hereinafter referred to as "this Policy"), with the new version containing the following updates:
1. In Section 1 "Information We Collect and Use", we have provided more detailed disclosures on the personalized recommendation mechanisms for Official Accounts, Service Accounts, Mini Programs, and other features. We've also illustrated the mechanisms and toggle options for personalized recommendations for features such as "Listen", "Ask", and Weixin Stickers. Additionally, we've further clarified the collection and use of personal information in scenarios such as Weixin Account and Channels Account security, and application auto-start.
2. We have made corresponding updates to other parts of this Policy to reflect changes in functionality and user interactions, such as updating the user guide for exercising rights in Section 5 "Your Rights".
Introduction
Weixin is a social networking product provided by Shenzhen Tencent Computer Systems Company Limited (registered address: 35/F., Tencent Building, Kejizhongyi Avenue, Maling Community, Yuehai Street, Nanshan District, Shenzhen; hereafter referred to as "we", "us" or "Tencent") (For the purposes of this Policy, "Weixin" refers specifically to the domestic version of the product, which is distinct from its overseas version "WeChat". Weixin and WeChat Users are distinguished by their mobile numbers: users who register with a Mainland China mobile number are Weixin users, while all others are WeChat users. All provisions concerning personal information processing and protection in this Policy exclusively apply to Weixin). Weixin Privacy Protection Guidelines Summary and this Policy are designed to inform you of how we collect, use, and store your personal information, as well as your rights in relation to it. Here are the main points:
i. We will describe, on a case-by-case basis, the types of personal information we collect from you and their corresponding purposes, so that you can be aware of the categories of personal information we collect for a particular feature, the reasons for its use, and methods of its collection.
ii. When you use certain features, we will collect your sensitive personal information after obtaining your consent. For example, when you use "Find Mobile Contacts", we will collect your mobile contacts' information. Unless the provision of such information is required by applicable laws and regulations, refusing to provide such information will only result in your inability to use the related features, but will not affect your ability to use other features of Weixin.
iii. We will not proactively share or transfer your personal information to a third party outside Tencent. If there are any other circumstances involving the sharing or transfer of your personal information, or if you require us to share or transfer your personal information to a third party outside Tencent, we will directly seek your explicit consent or verify that the third party has obtained your explicit consent for the aforementioned actions, unless such sharing or transfer is required by laws and regulations, or is necessary to protect the rights and interests of users or the security of the Weixin ecosystem. In addition, we will assess the risks of sharing or transferring such information to a third party.
iv. We will not proactively request your personal information from a third party outside Tencent. If it is necessary for us to obtain your personal information from a third party for business purposes, we will verify the legitimacy of the source in accordance with the law, or explicitly inform you of the source, type, and scope of use of your personal information prior to its acquisition. If we need to use your personal information collected from a third party beyond the scope of your original authorization to the third party, we will seek your explicit consent before processing such information. In addition, we will strictly comply with the applicable laws and regulations, and require the third party to ensure the legality of the information they provide.
v. You can access, modify, copy, and delete your personal information, or withdraw your consent, delete your account, file a complaint or report, and manage your privacy settings, including Personalized Ads, through the channels or methods listed herein.
vi. In order to collect your information under this Policy, provide you with services, optimize our services, and protect the security of your account, we will need to request relevant permissions from you. Sensitive permissions such as contacts, location, camera, microphone, and photo album will not be enabled by default. We will only access or use them within the scope of your explicit consent. For the permissions you have already granted us, you can also go to "Me" > "Settings" > "My Information & Authorizations" > "System Permissions" to view the types of system permissions we have accessed or used, the purposes for which we use them, and manage these permissions in a unified manner.
It is important to note that obtaining a sensitive permission does not necessarily mean that we will collect your relevant information. Even if we have obtained sensitive permissions, we will only collect your information within the necessary scope and in accordance with this Policy during your use of the relevant services or features.
For more information, please refer to the following sections:
1. Information We Collect and Use
1. Information We Collect and Use
During your use of Weixin services, we will collect and use the personal information that you actively provide when using the services, or that is generated as a result of using the services, as described below:
1.1 When you register for a Weixin account, we will collect and use your alias, profile photo, and mobile number. The purpose of collecting this information is to complete your registration process, enable you to use Weixin features such as social networking, and protect the security of your account. The purpose of collecting and using your mobile number is to comply with the applicable laws and regulations regarding the real-name authentication . If you do not provide such information, you may be unable to use our services normally. Optionally, you may choose to provide your gender, region, QQ ID, email address and other information based on your needs. You may also choose to provide us with your voice biometrics information to use the Voiceprint feature. This information is considered sensitive personal information; refusing to provide it will only make the Voiceprint feature unavailable to you, but will not affect your ability to use other features of Weixin.
1.2 During your use of Weixin services, in order to ensure that you can use our services normally, maintain the normal operation of the services, improve and optimize user experience, and protect the security of your account, we will collect and use your information such as your device model, operating system, device identifier (e.g., AndroidID/OAID for Android devices, IDFA for iOS devices prior to iOS 14.5), login IP address, Weixin version number, network connection method, type, and status (e.g., SSID and BSSID), network quality data, device accelerators (such as gravity sensors), operation logs, and service logs (such as your search and viewing history in Weixin, service failure information, and referral URLs). Additionally, to prevent viruses, Trojan programs, or other malicious software and websites, we may collect information about the applications installed or uninstalled on your device, currently running processes, or data stored in your device's memory, in order to prevent the leakage of your personal information.
To ensure the operational integrity of the Weixin platform and the security of user accounts, during the registration or use of your Weixin account, if security risks are detected (including but not limited to risks associated with your account registration or linked mobile number), we may collect your ID card number for real-name authentication in accordance with applicable laws and regulations.
When security risks are detected in your Weixin account, or when you perform account-sensitive operations (e.g., password recovery, logins from new devices, or account unfreezing/unblocking requests), we may require you to provide your name, ID card number, and perform face recognition verification to confirm that the account is being accessed or operated by you personally.
1.3 When you use Moments, to enable your friends to view the content you share, we will collect, use, and display, based on the settings you choose, the text, photos, videos, location information (to enable location features, we will collect and use your device's GPS information, Wi-Fi information, operator base station information [CellID], and Bluetooth information; the same applies below), comments, likes, Moments cover and other information you post. You can also delete the aforementioned information in Moments at any time. Unless voluntarily chosen by you or in compliance with laws and regulations, we will not provide such information in your Moments to external parties or use it for any purposes other than implementing this feature. You can set the visibility range of your Moments content at "Settings" > "Friends' Permissions" > "Moments".
1.4 When you use Official Accounts or Service Accounts, in order to better provide you with services (including those related to system and information security, and false information identification, etc.) and to offer you more convenient, high-quality, and personalized services and content, we will collect and use your records of following/unfollowing and interactions with Official Accounts, Service Accounts, and Channels, as well as your operation logs of reading, highlighting, viewing, adding to Favorites, liking, recommending, sharing, and management of floating windows (adding/removing/closing floating windows) related to the content of Official Accounts, Service Accounts, and Channels, and your search history. We will automatically analyze such information using computer programs to predict your preferences, thereby providing content that may better align with your interests. You can manage the personalized recommendation service by tapping the profile icon in the upper right corner of the "Official Account/Service Account Messages" page, navigating to "Settings", and toggling the "Personalized Recommendations for Official Account/Service Account Content" option.
If an Official Account or Service Account owner needs to obtain your personal information via Weixin when providing services to you, we will, after obtaining your explicit consent, provide such Official Account or Service Account owner with your personal information, with the scope defined by what you agree to on the interaction page. You can manage related information (e.g., disabling location information sharing) on the Settings page of that particular Official Account/Service Account by accessing its homepage, tapping "…" in the upper right corner, and selecting "Settings".
1.5 When you use Mini Programs, in order to better provide you with services (including those related to system and information security, etc.) and to deliver personalized services and content recommendations, we will collect and use your operation logs, including login, access, and usage activities within Mini Programs, addingor removing Mini Programs in "My Mini Programs", and management of floating windows (adding/removing/closing). We will automatically analyze such information using computer programs to predict your preferences, thereby providing services that may better align with your interests. You can manage the personalized recommendation service by tapping "Discover" > "Mini Programs" > the profile icon in the upper right corner and toggling the "Personalized Mini Program Recommendations" option.
If a Mini Program developer needs to obtain your personal information via Weixin when providing Mini Program services to you, we will, after obtaining your explicit consent, provide such Mini Program developer with your personal information or Weixin interfaces through which your personal information can be accessed, with the scope defined by what you agree to on the interaction page. You can also manage the information or interfaces that have been provided to such developer via Weixin on the Mini Program's settings page. Upon your instructions, we will assist in notifying the developer to delete your personal information, or we will, upon your disabling the corresponding interface, cease providing your personal information to the developer through that interface.
1.6 When you use features such as "People Nearby", "Friend Radar", "Join Private Group", and "Mini Programs Nearby", we will record your location information upon your voluntary consent to provide you with relevant services. Refusing to provide such information will only result in your inability to use the aforementioned features, but will not affect your ability to use other features of Weixin.
1.7 When you use "WeRun", we will request your explicit consent to access Motion & Fitness permissions, collect and display your step count information, and compare it with that of your friends so that you can compare with, like or interact with your friends. Refusing to provide such information will only result in your inability to use WeRun, but will not affect your ability to use other features of Weixin.
1.8 When you use "Top Stories", in order to provide you with more convenient, high-quality and personalized services and content, we will use the operation logs of your following, accessing and interacting with Official Accounts, Service Accounts, and Channels, as well as your operation logs of reading, playing, liking, sharing, recommending, commenting, and adding to Favorites for the content of these accounts. We will automatically analyze such information using computer programs to predict your preferences, thereby providing content that may better align with your interests. You can tap "Top Stories" > "My Top Stories" in the upper right corner > "Settings" > "Personalized Recommendations" to disable the personalized content recommendation service. When you use "Top Stories", in order to recommend more accurate location-related content to you, we will collect your location information upon your voluntary consent.
1.9 When you use Weixin's search features such as "Search", "Official Accounts Search", "Scan", "Fingertip Search", " Image Search", or " Mini Program Search", in order to provide you with more accurate location-based search services, we will collect your location information upon your voluntary consent. Refusing to provide such information may only result in your inability to use the aforementioned features or to achieve the intended results based on your location information, but will not affect your ability to use other features of Weixin. Additionally, in order to present you with more precisely-matched search service content, we will collect and use your search history (including search keywords and search results access history), your Mini Program access history, and the operation logs of following and accessing Official Accounts, Service Accounts, and Channels, as well as reading, highlighting, playing, adding to Favorites, sharing, and liking their related content. We will automatically analyze such information using computer programs to predict your preferences, thereby providing services that may better align with your interests. You can also go to "Discover" > "Search" > "Privacy" at the bottom of the page > "Show Personalized Search Results" to manage the personalized service.
1.10 When you use voice input, speech-to-text conversion, perform "Search" on chat messages (including text and images), perform Chat Image Search, use Weixin translation feature (including translating chat messages, text in Moments, and images, and using the Write and Translate feature), "Scan", and Extract Text from Image, we will collect your speech, the speech or text to be converted, the information to be searched, search keywords in Chat Image Search (excluding images), the information to be translated, the images to be extracted, and the scanned information, all of which are necessary for implementing the aforementioned features. After real-time processing, we will return the result to you and will not store your data (except when you actively report a translation error. In this case, the information you provide in the feedback will be collected only if it is necessary to address the issue you reported).
1.11 When you top up your account or use WeBeans in Weixin, we will collect your top-up order information and usage records, which are necessary to provide you with this feature. For more information about WeBeans, you can refer to WeBeans Top-Up Agreement.
1.12 The Weixin Pay service is provided by Tenpay Payment Technology Co., Ltd. (hereinafter referred to as "Tenpay"). When you enable Weixin Pay, Tenpay will collect your name, ID number or the numbers of other legal ID documents, the type, number and validity period of your bank cards, and the mobile number you registered with your bank. When you use Weixin Pay, Tenpay will also collect your transaction orders and payment records to allow you to search for and review your payments. Refusing to provide such information will only result in your inability to use Weixin Pay, but will not affect your ability to use other features of Weixin. Please refer to the Tenpay Privacy Policy for more information on the Weixin Pay privacy policy.
1.13 When you add WeCom contacts, join a WeCom group via Weixin, or use other WeCom interoperability features via Weixin, the organizations associated with your WeCom contacts ("WeCom Users") may collect information such as your alias profile photo, and other account information, your chat history with your WeCom contacts, and other data you voluntarily disclose to the WeCom Users. When you choose to use WeCom-Weixin interoperable services, you can learn about your rights through product interaction prompts or the data protection policies provided by WeCom Users. For example, after you successfully add a WeCom contact or join a WeCom group, you can click on "Details" on the chat page to understand the relevant personal information processing rules and adjust your personal information privacy settings. You have the right to refuse the WeCom-Weixin interoperable services. This will not affect your use of other features of Weixin. Please refer to the WeCom Privacy Protection Guidelines for more information on the WeCom privacy policy.
1.14 When you use the interoperability features between Weixin and other software or hardware, the providers of such software or hardware may, upon your consent, obtain the relevant information you provide, disclose, or transfer within Weixin. You should fully understand the features and personal information processing rules of such software or hardware before granting your consent.
1.15 When you view videos or live streams with Channels, in order to optimize your experience and provide you with personalized content, we will use your operation logs of following, likes, adding to Favorites (Starred), interactions, searches, views, forwarding, sharing, rewarding, reading with Official Accounts or Service Accounts, and using Mini Games. We will automatically analyze such information using computer programs to predict your preferences, thereby providing content that may better align with your interests. You can manage the personalized recommendation service by tapping "Discover" > "Channels" > the profile icon in the upper right corner > "Settings" > "Personalized Recommendations" > "Video/Live".
In order to recommend local content or local live streams to you, we will collect your location information upon your voluntary consent. When you use Channels, your refusal to authorize the collection of your location or withdrawal of your authorization may result in your inability to use location-based features, but will not affect your ability to use other features of Weixin.
You can recommend videos and comments to your Weixin contacts (e.g. by using "heart likes" or similar methods). If you cancel a heart like, the content will no longer be recommended to your Weixin contacts. You can also unfollow Channels and remove videos from Favorites (Starred). When you reserve a live stream, we will collect your booking records to remind you to watch live streams on time. You can cancel the booking.
1.16 When you comment on, send private messages to, like or follow a Channels user, or watch or reward to a Channels user's live stream, your Weixin contact card will be displayed to that Channels user, and your profile photo, alias, and comments will be shown to other users. You can choose to watch live streams or exchange messages with others using your Weixin identity, Channels identity, or a new identity. You can also set the Channels you do not want to watch, hide the content liked by certain Weixin contacts, or prevent certain Weixin contacts from seeing content you like. You can go to "Interaction History" to view the videos you have followed, liked, and added to Favorites (Starred), as well as the messages and private messages you exchange with others.
1.17 After you create a Channels account and post content, we will collect your Channels alias, profile photo, gender, region, bio, cover, verification information, blocked list, linked Official Accounts, Service Accounts or WeCom accounts, posted videos, live streams, images, text, location, links, and the metadata included in your posts, as well as comments, interactions, message notifications and other information related to you. When you post videos or stream live content, based on the features you wish to use, we will request your authorization for the permissions of your camera, photos, microphone, or location, as required by the corresponding scenario. If you do not authorize the access or withdraw the authorization, you will not be able to use the features, but this will not affect your use of other features of Weixin. You can change your Channels alias, profile photo, gender, bio, cover, blocked list, and other information, set the visibility range of your Channels, or delete your posts. On the "Settings" page of Channels, you can enable or disable showing your Channels content in your Weixin contact card.
1.18 When you post videos, stream live content, or link to an Official Account, you need to go through Real-name Authentication as required by laws and regulations and for identify verification. Real-name Authentication service is provided by Tenpay. Refusing to complete Real-name Authentication may result in your inability to use relevant services, but will not affect your ability to use other features of Weixin. Moreover, to ensure the security of your Channels account, when we detect risks in your account status, usage environment, login devices, or login/usage patterns, or identify potential security threats or suspected unauthorized access, we may ask you to provide your real name and ID number and to go through "Face Recognition" to verify that the operation is performed by you. We will only obtain the results of the verification and will not retain the relevant information unless we have obtained your consent as required by laws and regulations. You have the right to refuse to provide the aforementioned information since it contains sensitive personal information. Your refusal to provide such information may result in your inability to use the relevant services, but will not affect your ability to use other features of Weixin. If your posted videos or live streams are marked with location information, they will be recommended to the users near the location and in the same city who have authorized the access to their locations. You can remove tagged location information by tapping "…" in the upper right corner of the video page > "Edit" > Location section. After removal, the content will no longer be recommended based on location information.
1.19 When you authenticate your Channels account, manage live stream revenue, link with institution users, participate in live stream tasks, or take part in activities hosted by us, we may process your personal information. In such scenarios, we will inform you of the relevant rules and obtain your consent. When you perform game streaming or mini game streaming using your Channels, we will process your information according to the Weixin Channels Game Streaming Notice.
1.20 You can go to "Privacy" on your Channels homepage, choose "View and Export My Information" to check your account information, authentication information and other information, and export the information as instructed.
1.21 When you authorize Weixin Games (which refers to the game-related services and features provided by Weixin, including the "Discover - Games" module and the "Weixin Games" feature) to use your game account information (including login information, character information, and gameplay data) and game friendships, we will collect and use such information in the scenarios such as friend rankings, gaming performance services, game communities, What's New About Games, and Friends Are Playing in Weixin Games. You can choose the visibility of such information, or hide the information from your friends. This will not affect your use of other features in Tencent Games, Mini Games, and Weixin Games.
To provide you with better services, we will use computer programs to automatically analyze the aforementioned information along with your operational records of using Mini Programs under "Games" (also referred to as "Mini Games" in this Policy), including logins, views, usage, adding to/removing from "My Mini Programs", and management of floating windows within Weixin (adding/removing/closing floating windows), and game-related search history in Weixin. This analysis predicts your preferences to provide content and services better aligned with your interests. You can manage the personalized recommendation service by tapping "Discover" > "Games" > the profile icon in the upper right corner > the gear icon in the upper right section > "General" > "Accept Personalized Recommendations".
1.22 You can set up your Weixin Games profile card within Weixin Games. During the setup process, we will collect the profile photo, alias, life photos, signature, gender, birthday, region (we will request access to your location to quickly display your region. You can refuse authorization to prevent your region from being displayed) and other information you have voluntarily entered/set for this feature.
Once successfully set, the aforementioned profile card information will only be used for the Weixin Games profile card feature, allowing you to better interact with other users (who can follow you through the profile card, or interact with you via "Greeting") and to receive personalized game gifts (such as birthday gifts). Such information will not be used in other scenarios, nor will it be used to determine Weixin account ownership or for identity verification. You can choose not to set your Weixin Games profile card; this will not affect your use of other features in Tencent Games, Mini Games, and Weixin Games.
1.23 When you use "Status", we will collect information such as the content you post, the status icon you select, and your location, and display it to others. This is necessary for the feature's operation. Your status information will be shown or hidden based on your selection during its display period (the validity period of status display is indicated on the status setting page). You can also delete the status at any time to delete the information. Unless voluntarily chosen by you or required by laws or regulations, we will not provide the above status information to any third party or use it for any purposes other than implementing this feature.
1.24 When you use "Listen", in order to optimize music playback and recommend content aligned with your interests, we will collect and use your "Listen" usage records (including access, playback, likes, shares, "Listening" status, comments, favorites, playlist creations, clicks, posts, and other interaction and operation records), usage records for Channels, Official Accounts, and Service Accounts (including follows, visits, reading/playback history, searches, likes, shares, "Viewing" status, comments, favorites, clicks, posts, and other interaction and operation records), and your music search history in Weixin. We will automatically analyze such information using computer programs to predict your preferences, thereby providing content that may better align with your interests. You can manage the personalized recommendation service by tapping "Me" > "Settings" > "General" > "Listen" > "Personalized Recommendations". If you disable this feature, we will not use your data for personalized services (e.g., personalized music recommendations), but we may still provide non-personalized recommendations based on aggregated data, service trends, and current popular content, using computer programs (including ranking-based algorithms).
The music content you give a "heart like" to will be recommended to your Weixin contacts. If you cancel the heart like, it will no longer be recommended to your Weixin contacts.
1.25 When you use "Ask", in order to better provide you with more personalized content, we will collect and use your operation logs including questions viewed, comments, likes/dislikes, shares, favorites, recommendations, content sharing, followed topics, and interactions, your Channels, Official Accounts, and Service Accounts usage records (including follows and views), search history, and IP address. We will automatically analyze such information using computer programs to predict your preferences, thereby providing content that may better align with your interests. You can manage the personalized recommendation service by tapping "Discover" > "Search" > "..." in the upper right corner to enter the "Privacy and Features" page and then tapping "Ask" > "Personalized Q&A".
1.26 When you use WeiXin Stickers, in order to facilitate your use and discovery of new stickers, we will collect and use your sticker-related information (including paid sticker information), including sticker image content, addition records, and usage history. We will automatically analyze such information using computer programs to predict your preferences, thereby providing stickers that may better align with your interests. You can manage the personalized sticker recommendation service by tapping "Me" > "Sticker Gallery" > the gear icon in the upper right corner to enter the sticker management page.
1.27 In order to provide more convenient, high-quality and personalized services, we will collect and use data related to your Channels viewing and interaction, player playback, previous ringtones, music sharing and collection, as well as your friends' ringtone data. We will automatically analyze such information using computer programs to predict your preferences, thereby providing ringtones that may better align with your interests. You can manage the personalized recommendation service by tapping "Me" > "Settings" > "Message Notifications" > "Ringtones for Incoming Calls" > "Change" > "…" in the upper right corner > "Personalized content recommendations".
1.28 All the information you save using the Weixin Favorites feature will be uploaded and stored on our servers, as necessary to implement this feature. This will allow you to access the information on other devices where you log in to Weixin. The information you save to Favorites will be stored in an encrypted way and you may delete it at any time. Unless voluntarily chosen by you or required by laws and regulations, we will not provide such information to any third party or use it for any purposes other than implementing this feature.
1.29 When you use Cards & Offers, in order to recommend nearby services linked to your cards or coupons or to allow you to use the public transportation card service in your city, we will collect your location information after obtaining your consent. Refusing to provide such information may only result in your inability to use the aforementioned features or to achieve the intended results of location-based services, but will not affect your ability to use other features of Weixin.
1.30 You may enter your personal information such as your gender, region, What's Up, and address in Profile, which will then be uploaded and stored on our servers so that you can use it when you log in to Weixin on other devices. You may modify or delete such information at any time.
1.31 When you use "Group Chat", the group name, group notice, group member aliases, group settings, remark, and the chat background you set will be stored on our servers as necessary to implement this feature. Your profile photo and alias will also be shown to group members.
1.32 We will not collect your chat history. Your Weixin chat history will be stored locally on your device. You may back up, delete, or transfer it to other devices.
1.33 The third-party services within Weixin are provided by the third parties outside Tencent, and We are unable to access the information generated during your use of such services. A third party may access your location information via Weixin's interfaces upon your explicit authorization. Refusing to provide such information may result in your inability to use the above third-party services, but will not affect your use of Weixin features.
1.34 If you contact our customer service personnel, we may ask you to provide personal information necessary for identity verification to ensure the security of your account. In order to provide services based on request, our customer service personnel may request or verify your information within the scope authorized by you. We will make our best efforts to ensure the security and confidentiality of your information through technical and managerial measures and will use the information only when necessary. We may also save your contact information (mobile number, Weixin ID, QQ ID or other contact information you use or voluntarily provide), your communications with us, and other necessary information in order to provide customer services and maintain service records.
1.35 To provide you with real-time information services (e.g., instant message delivery), ensure service stability, and enable the functionality of Weixin-related desktop widgets (through which you can receive Weixin information), we may initiate auto-start when your device status changes (including but not limited to system reboots, widget updates, or task scheduling), strictly within the scope necessary to maintain core service functionality.
1.36 According to applicable laws, regulations, and national standards, we may process your relevant personal information without seeking your consent under the following circumstances:
a) The processing is necessary for the performance of statutory duties or obligations of a personal information processor;
b) The processing is necessary for the conclusion or performance of a contract to which you are a party;
c) The processing is necessary for the response to public health emergencies, or, in urgent situations, for the protection of life, health or property safety of individuals;
d) Your personal information disclosed by you or otherwise lawfully made public, is processed within a reasonable scope in accordance with the law; and
e) Other circumstances as stipulated by laws or administrative regulations.
1.37 We may use the information we collect during your use of a certain Weixin feature or service to provide specific content to you or your friends in another feature or service, including but not limited to displaying ads (you can manage Personalized Ads Weixin provides to you in "Me" > "Settings" > "My Information & Authorizations" > "Personalized Ads"), sending you security alerts for the content you have read, conducting indirect user profiling based on characteristic tags, providing more accurate and personalized services and content, and safeguarding user rights or Weixin ecosystem security.
1.38 In order to ensure the security of our services, and better keep track of the operation status of our applications, we may record information such as your frequency of using our applications, crash data, overall usage, performance data, and the sources from which the applications are installed. We will not combine the information stored in the analytics software with any personally identifiable information you provide in the application.
1.39 To provide you with certain features of Weixin, such as webpage display, we use the accelerometer to detect screen rotation and determine landscape orientation for webpage presentation. For specific details on the use of sensors, please refer to Weixin Sensor Usage Details.
1.40 When you copy and paste information in Weixin, we will request access to your clipboard. We only process the clipboard content locally and will not upload your clipboard information to our servers.
1.41 If we use your personal information beyond the purposes you have authorized or the scope directly or reasonably related to those purposes, we will inform you again and obtain your explicit consent before using your personal information.
1.42. Please note that, currently, we will not proactively obtain your personal information from a third party outside Tencent. If it is necessary for us to indirectly obtain your personal information from a third party for future business purposes, we will explicitly inform you of the source, type, and scope of use of your personal information prior to its acquisition. If we need to use your personal information collected from a third party beyond the scope of what you originally authorize the third party, we will seek your explicit consent before processing such information.
In addition, we will strictly comply with applicable laws and regulations, and will require third parties to ensure the legality of the information they provide.
2. Storage of Information
2.1 Information storage location
We will store users' personal information collected from Mainland China within the territory of Mainland China in accordance with applicable laws and regulations. If the storage location of your personal information is transferred from Mainland China to another location outside Mainland China, we will strictly comply with applicable laws.
2.2 Information storage duration
In general, we will retain your personal information for a period that is necessary to fulfill a certain purpose or is required by laws and administrative regulations, for example:
Mobile number: If you need to use Weixin service, we need to retain your mobile number (including the initial registration number and the number that linked to your Weixin account) for the entire period of your use of the service to ensure your normal use, regardless of whether you registered via a mobile number or an existing Weixin account. When you delete your Wexin account, we will delete the corresponding information in accordance with the law.
Moments posts: When you post to Moments, we will need to retain the information you post in Moments to ensure your normal use of the feature. When you delete your posts in Moments, we will delete the corresponding information accordingly.
In the event that we discontinue providing our products or services, we will notify you of such change by sending a notification, posting an announcement, or other means, and will delete or anonymize your personal information within a reasonable period. ("Anonymization" herein refers to the technical processing of personal information that makes it impossible to identify the subject of the personal information and ensures that the processed information cannot be restored. Any anonymized information shall not be considered as personal information.)
3. Information Security
We are committed to protecting users' information against theft, improper use, tampering, unauthorized access, or leakage.
We will implement various security measures within a reasonable degree of care to protect information security. For example, we will use encryption technologies (such as SSL), de-identification, anonymization, and other methods to protect your personal information.
We will enhance the security of the software installed on your device using ever-improving technical means to prevent your personal information from leakage. For example, we will perform partial information encryption on your device locally for secure data transmission; we may obtain information about the applications installed on your device, the processes running on your device, or the data stored in the device's memory to defend against viruses, Trojans, or other malicious programs or websites; we may analyze and utilize the data such as device identifiers (OAID), login IP addresses, operation logs, and location information to take security measures or issue alerts to prevent illegal acts such as fraud, account theft, and impersonation, and to conduct security inspection.
We have established dedicated management policies, operating procedures, and organizations to ensure information security. For example, we strictly restrict personnel who can access the information, require them to comply with confidentiality obligations, and conduct audits. In addition, Tencent will also set up an independent body primarily composed of external members to supervise our personal information protection practices.
In the event of security incidents such as personal information leakage, we will activate emergency response plans and remedial measures to prevent the expansion of the security incident, and we will fulfill relevant reporting and notification obligations in accordance with the law.
Currently, Weixin has passed the classification, filing and annual evaluation of the National Cybersecurity Level Protection (Level 3), and has met the requirements of internationally authoritative certification standards such as ISO27001 and the international information security management systems in terms of information security, and has obtained the corresponding certifications.
We will do our best to protect your personal information. However, we also hope you understand that no security measure can be completely flawless.
4. Information Sharing
4.1 For the purpose of advertising, evaluating, and optimizing advertising results, we need to share some of your data with third-party partners such as advertisers and their agents. We require them to strictly comply with our measures and requirements for data privacy protection, including but not limited to processing data in accordance with data protection agreements, commitment letters and relevant data processing policies to ensure that the information does not identify an individual, and to ensure privacy security. For more information, refer to Information Shared with Third Parties.
4.2 Without your explicit authorization, we will not share any information that can be used to identify you personally with our partners.
4.3 When you log in to any websites or applications operated by third-party entities via your Weixin account, we will provide your personal information to such third-party entities. The specific scope of external provision shall be subject to what you confirm on the interaction page. In addition, we will not provide your personal information to such third parties without obtaining your express consent in advance. You can go to "Me" > "Settings" > "My Information & Authorizations" > "Authorizations" to view the applications you have authorized, and manage or remove your authorizations.
4.4 To ensure the implementation of some independent features, enabling you to use and enjoy more services and features, we will integrate third-party SDKs into the application and carefully evaluate the purpose of using such SDKs. For more information about the purpose, method and scope of personal information processed by SDKs, refer to Information Shared with Third Parties.
With the development of our business, there may be transactions such as mergers or spin-offs. In the event of the transfer of personal information, we will inform you of the relevant circumstances and continue to protect your personal information in accordance with laws, regulations and standards no lower than those specified in this Policy, or require the new processor to continue protecting your personal information.
5. Your Rights
During your use of Weixin, to facilitate your access, copying, rectification, or deletion of your personal information, and to safeguard your rights to withdraw your consent to the processing of personal information and to delete your account, we have incorporated corresponding operation settings into our product design. You can refer to the following guidelines to perform these actions. In addition, we have set up channels for complaints, reports and requests for explanation. Your opinions and requests will be handled promptly.
Please note that there may be differences in operation settings among different operating systems and different Weixin versions. In addition, we may adjust the operation settings from time to time to optimize your user experience. Therefore, the following guidelines are for reference only. If you still have any questions about the methods and channels for exercising relevant rights, you can contact us through the methods stated in Section 9 herein.
5.1 View and copy personal information
5.1.1 View your basic information including profile photo, alias (hereinafter referred to as "name"), Tickle, Weixin ID, QR code, gender, region, What's Up, and address:
1) After entering Weixin, tap "Me";
2) Tap your profile photo;
3) Access the information you want.
5.1.2 View your Weixin ID, mobile number, voiceprint, emergency contacts, login device management, and more security settings (QQ ID, email address):
1) After entering Weixin, tap "Me";
2) Tap "Settings";
3) Tap "Account Security";
4) Access the information you want.
5.1.3 View moments and status information:
1) After entering Weixin, tap "Me";
2) Tap "My Posts";
3) Tap "My Moments" to access Moments information, or tap "Status" to access Status information.
5.1.4 View and set privacy, authorizations, subscriptions and other options in Weixin Games:
1) After entering Weixin, tap "Discover";
2) Tap "Games";
3) Tap the profile icon in the upper right corner;
4) Tap the gear icon in the upper right section;
5) Tap "New Notifications", "Subscriptions", "Games Authorization and Privacy" to access and configure the options.
5.1.5 View blocked list:
1) After entering Weixin, tap "Me";
2) Tap "Settings";
3) Tap "Friends' Permissions";
4) Tap "Blocked List".
5.1.6 View interaction information in Channels:
1) After entering Weixin, tap "Discover";
2) Tap "Channels";
3) Tap the profile icon in the upper right corner;
4) Tap "Settings";
5) Tap "Interaction History".
5.1.7 View and export personal information in Channels:
1) After entering Weixin, tap "Discover";
2) Tap "Channels";
3) Tap the profile icon in the upper right corner;
4) Tap the avatar and alias to enter the Channels homepage;
5) Tap "…" in the upper right corner and enter the setting page;
6) Tap "Privacy";
7) Tap "View and Export My Information" to view your personal information;
8) Tap "Export My Information" to copy your personal information and send it to the mailbox you designate.
5.1.8 View and copy personal information:
1) After entering Weixin, tap "Me";
2) Tap "Settings";
3) Tap "My Information & Authorizations";
4) Tap "View and Export My Information" to view your personal information;
5) Tap "Export My Information" to copy your personal information and send it to the mailbox you designate.
5.1.9 View Collected Personal Information:
1) After entering Weixin, tap "Me";
2) Tap "Settings";
3) Tap "Collected Personal Information".
5.1.10 View Information Shared with Third Parties:
1) After entering Weixin, tap "Me";
2) Tap "Settings";
3) Tap "Information Shared with Third Parties".
5.2 Delete personal information
5.2.1 Delete one-to-one chat history:
1) After entering Weixin, open a dialog box and tap the "..." icon in the upper right corner;
2) Tap "Clear Chat History".
5.2.2 Delete group chat history:
1) After entering Weixin, open a dialog box and tap the "..." icon in the upper right corner;
2) Tap "Clear Chat History".
5.2.3 Delete part/all of chat history:
1) After entering Weixin, open a dialog box, and then tap and hold on a message to be deleted;
2) Select "Delete" to delete the message;
3) After entering Weixin, tap "Me";
4) Tap "Settings";
5) Tap "General" (or "Chats");
6) Tap "Clear Chat History" to delete all chat messages.
5.2.4 Delete What's Up, my address, and other basic information (QR code cannot be modified or deleted):
1) After entering Weixin, tap "Me";
2) Tap your profile photo;
3) Delete relevant information.
5.2.5 Delete a post in Moments:
1) After entering Weixin, tap "Me";
2) Tap "My Posts";
3) Tap "My Moments";
4) Tap the post in Moments you want to access;
5) Tap "..." in the upper right corner to delete the post.
5.2.6 Delete Channels content:
1) After entering Weixin, enter your Channels homepage by following the steps stated in 5.1.7;
2) Tap the content to be deleted;
3) Tap "..." in the upper right corner;
4) Tap "Delete".
5.2.7 Delete Favorites content:
1) After entering Weixin, tap "Me";
2) Tap "Favorites";
3) Tap the content to be deleted;
4) Tap "..." in the upper right corner;
5) Tap "Delete".
5.2.8 Delete login devices:
1) After entering Weixin, tap "Me";
2) Tap "Settings";
3) Tap "Account Security";
4) Tap "Login Devices" (or Logged-in Devices);
5) Tap "Edit" to delete corresponding login devices.
5.3 Rectify personal information
5.3.1 Rectify profile photo, alias, Tickle, gender, region, mobile number, What's Up, and my address:
1) After entering Weixin, tap "Me";
2) Tap your profile photo;
3) Make rectifications.
5.3.2 Rectify Weixin password, voiceprint, and emergency contacts:
1) After entering Weixin, tap "Me";
2) Tap "Settings";
3) Tap "Account Security";
4) Make rectifications.
5.3.3 Rectify Channels profile photo, alias, and bio:
1) After entering Weixin, enter your Channels homepage by following the steps stated in 5.1.7;
2) Tap "..." in the upper right corner;
3) Tap profile photo and alias to make rectifications on the profile page.
5.4 Manage features and permissions
5.4.1 Disable "Find Mobile Contacts":
1) After entering Weixin, tap "Me";
2) Tap "Settings";
3) Tap "Friends' Permissions";
4) Tap "Find Mobile Contacts" to disable it.
5.4.2 Disable "People Nearby":
1) After entering Weixin, tap "Discover";
2) Tap "Nearby";
3) Tap "People" and "OK" to enable it;
4) Tap "..." in the upper right corner;
5) Tap "Clear Location" to disable it.
5.4.3 Disable "WeRun":
1) After entering Weixin, tap "Me";
2) Tap "Settings";
3) Tap "General";
4) Tap "Tools";
5) Tap "WeRun";
6) Tap "Disable";
7) Tap "Clear".
5.4.4 Remove authorizations for other applications:
1) After entering Weixin, tap "Me";
2) Tap "Settings";
3) Tap "My Information & Authorizations";
4) Tap "Authorizations";
5) Tap the authorization content to be managed;
6) Tap "Disable Access".
5.4.5 Manage system permissions:
1) After entering Weixin, tap "Me";
2) Tap "Settings";
3) Tap "My Information & Authorizations";
4) Tap "System Permissions";
5) Tap "Go to system settings".
5.5 Delete account
5.5.1 Delete Weixin account:
1) After entering Weixin, tap "Me";
2) Tap "Settings";
3) Tap "Account Security";
4) Tap "Weixin Security Center";
5) Tap "Delete Account".
Note: After your account is deleted, we will retain your relevant information in accordance with the "Cybersecurity Law of the People's Republic of China" and other applicable laws and regulations. Upon the expiration of the necessary retention period, we will remove or anonymize your personal information.
5.5.2 Cancel Weixin Pay:
1) After entering Weixin, tap "Me";
2) Tap "Pay and Services";
3) Tap "Wallet";
4) Tap "Payment Settings";
5) Tap "Cancel Weixin Pay".
5.6 Complaints and Reports
1) After entering Weixin, tap "Me";
2) Tap "Settings";
3) Tap "About";
4) Tap "Report".
5.7 Privacy settings
5.7.1 Enable or disable "Require Friend Request":
1) After entering Weixin, tap "Me";
2) Tap "Settings";
3) Tap "Friends' Permissions";
4) Enable/disable "Require Friend Request".
5.7.2 Set "Methods for Friending Me":
1) After entering Weixin, tap "Me";
2) Tap "Settings";
3) Tap "Friends' Permissions";
4) Tap "Methods for Friending Me" to select the methods for adding you as contacts.
5.7.3 Enable/disable "Moments":
1) After entering Weixin, tap "Me";
2) Tap "Settings";
3) Tap "General";
4) Tap "Manage Discover";
5) Enable/disable "Moments".
5.7.4 Manage Privacy settings in your Moments:
1) After entering Weixin, tap "Me";
2) Tap "Settings";
3) Tap "Friends' Permissions";
4) Tap "Moments";
5) You can set "Viewable by Others";
6) You can set "Make Last 10 Moments Public".
5.7.5 Set privacy for contacts:
1) Tap "Contacts" and select the contact for whom you want to set "Privacy";
2) Select the contact's profile, and tap "..." in the upper right corner;
3) Tap "Privacy";
4) Set the privacy options.
5.7.6 Set location and the contact range when posting on Moments:
1) After entering Weixin, tap "Discover";
2) Tap "Moments";
3) Tap and hold on the "Camera" icon in the upper right corner;
4) Set "Location", "Visible To", "Mention", and other options.
5.7.7 Set allowed list and blocked list in Channels:
1) After entering Weixin, tap "Discover";
2) Tap "Channels";
3) Tap the profile icon in the upper right corner;
4) Tap your profile photo;
5) Tap "...";
6) Tap "Privacy";
7) Select "Share my channel content with", "Blocked List", or other options.
5.7.8 Set the identity used for watching live streams and sending private messages in Channels:
1) After entering Weixin, tap "Discover";
2) Tap "Channels";
3) Tap the profile icon in the upper right corner;
4) Tap "Settings";
5) Tap "Watch Live Streams & Message As".
5.7.9 Log in to websites or applications other than Weixin with different personal information:
1) On another website or app that supports login using your Weixin account, tap "Log in via Weixin" or the icon representing Weixin (usually the Weixin icon);
2) Choose different personal information (profile photo or alias) or create new user information (new profile photo or alias) to log in to the website or app.
5.7.10 Manage privacy settings in WeRun:
1) After entering Weixin, tap "Me";
2) Tap "Settings";
3) Tap "General";
4) Tap "Tools";
5) Tap "WeRun";
6) Tap "Privacy and Alerts";
7) Manage privacy settings in WeRun.
In addition, you can also tap "Disable" on the "WeRun" page to clear historical data and disable WeRun.
5.8 Rights of close relatives of deceased users
If a Weixin user unfortunately passes away, their close relatives may contact us through the official channels of Tencent Customer Service to obtain the guidelines for exercising their lawful and legitimate rights.
6. Amendments
This Policy may be revised as appropriate from time to time. In the event of any major changes to the provisions in this Policy, we will provide you with the updated Policy by pushing a notification, showing a pop-up window, or other means compliant with legal requirements when you log in or update the version.
7. Protection of Minors
We place great value on the protection of minors' personal information. As required by applicable laws and regulations, if you are a user under the age of 18, you should obtain the written consent of your parent or statutory guardian prior to the use of Weixin services. If you, as the parent or statutory guardian of a minor, have any questions about the personal information of minors, please contact us through the means as stated in Section 9.
Particularly, if you are a child under the age of 14, we have formulated the Children’s Privacy Protection Statement for you. Before completing the account registration for a child under 14, both the child and their guardian should carefully read the Children’s Privacy Protection Statement specially formulated by Tencent. Children under the age of 14 may only use Weixin services after obtaining their guardian's consent to the Children’s Privacy Protection Statement.
8. Miscellaneous Provisions
8.1 Tencent's Privacy Policy is a general privacy rule uniformly applicable to Tencent. The user rights and information security safeguard measures therein are applicable to Weixin users. In the event of any inconsistency or conflict between Tencent's Privacy Policy and this Policy, this Policy shall prevail.
8.2 For certain specific services or features of Weixin, we may separately inform you of the purpose, method or scope of processing of personal information through interactive text, product interfaces, pop-up windows, etc. In the event of any inconsistency between our separate notification and this Policy, the former will prevail.
8.3 The Children's Privacy Protection Statement is an information protection rule that applies to child users under 14. Within the application scope of the Children's Privacy Protection Statement, in the event of any inconsistency or conflict between the Children's Privacy Protection Statement, Tencent's Privacy Policy, and this Policy, the Children's Privacy Protection Statement shall prevail.
9. Contact Us
We have established a dedicated personal information protection team and appointed a personal information protection officer. If you have any questions, complaints or suggestions about this Policy or personal information protection, please contact us through any of the following methods:
1) Contact us through https://kf.qq.com/;
2) Send your questions to Dataprivacy@tencent.com; or
3) Mail to the following address: Data Privacy Protection Department, Tencent Binhai Building, No. 33 Haitian 2nd Road, Nanshan District, Shenzhen, Guangdong Province, China, 518054.
We will review your feedback as soon as possible, and respond to you within fifteen calendar days after receiving your complaints or feedback.
10.Language
This Policy may be drafted in different languages, including Chinese, English and others. Except for this Article 10, in case of any inconsistency or discrepancy between the Chinese version and the versions of other languages, the simplified Chinese version shall prevail for the rest of this Policy.
Shenzhen Tencent Computer Systems Company Limited