微信隐私保护指引
更新日期：2024年12月17日
生效日期：2024年12月17日
导言
欢迎你使用微信鸿蒙版！
微信鸿蒙版（以下亦简称“鸿蒙版”）与我们在安卓和iOS应用市场上架的版本的功能可能存在差异，具体功能以鸿蒙版实际提供的为准，我们会持续完善相关功能，请你知悉和理解，并自行选择是否使用鸿蒙版。你理解并同意，对于鸿蒙版具备的功能，我们将按照本指引的约定处理你的相关个人信息；对于鸿蒙版暂不具备的功能，我们暂不会处理你的相关个人信息，待相应功能完善后，我们才会按照本指引的相应约定处理你的相关个人信息。
微信是一款由深圳市腾讯计算机系统有限公司（注册地为深圳市南山区粤海街道麻岭社区科技中一路腾讯大厦35层。以下亦简称“我们”或“腾讯”）提供服务的社交产品（本指引中的“微信”是与其海外运营版本即“WeChat”相区别的产品。微信与WeChat用户以手机号码区分，通过中国大陆地区手机号码进行注册的用户为微信用户，其余则为WeChat用户。本指引中所涉及的个人信息处理活动及保护均针对微信产品）。为说明微信会如何收集、使用和存储你的个人信息及你享有何种权利，我们将通过《微信隐私保护指引摘要》以及本指引向你阐述相关事宜，其中要点如下：
1.我们将逐一说明我们收集的你的个人信息类型及其对应的用途，以便你了解我们针对某一特定功能所收集的具体个人信息的类别、使用理由及收集方式。
2.当你使用某些功能时，我们会在获得你的同意后，收集你的敏感个人信息。如你在使用推荐通讯录朋友功能时我们会收集你的手机联系人信息 ，你在使用摇一摇功能时我们会收集你的精确位置信息 。除非按照相关法律法规要求必须收集，拒绝提供这些信息仅会使你无法使用相关特定功能，但不影响你正常使用微信的其他功能。
3.我们不会主动共享或转让你的个人信息至深圳市腾讯计算机系统有限公司外的第三方。如存在其他共享或转让你的个人信息，或你需要我们将你的个人信息共享或转让至深圳市腾讯计算机系统有限公司外的第三方情形时，我们会直接征得或确认第三方征得你对上述行为的明示同意，但法律法规另有规定或因保护用户权益或保护微信生态安全需要除外。此外，我们会对对外提供信息的行为进行风险评估。
4.我们不会主动从深圳市腾讯计算机系统有限公司外的第三方获取你的个人信息。如为业务发展需要从第三方获取你的个人信息，我们会依法核实来源的合法性，或在获取前向你明示你个人信息的来源、类型及使用范围，如微信开展业务需进行的个人信息处理活动超出你原本向第三方提供个人信息时的授权同意范围，我们将在处理你的该等个人信息前，征得你的明示同意；此外，我们也将会严格遵守相关法律法规的规定，并要求第三方保障其提供的信息的合法性。
5.你可以通过本指引所列途径及方式查阅、更正、复制、删除你的个人信息，也可以撤回同意、注销账号、投诉举报以及设置个性化广告等隐私功能。
6.为了在本指引下收集你的信息，或者向你提供服务、优化我们的服务以及保障你的账号安全，我们将需要向你索取相关的权限；其中的敏感权限例如通讯录、位置、摄像头、麦克风、相册等均不会默认开启，只有在你明确同意后我们才会在你同意的范围内调用或使用。对你已经向我们授权的该等权限，你也可以在“我—设置—个人信息与权限—系统权限管理”中查询我们已调用或使用的系统权限类型、使用目的，并进行统一管理。
需要特别说明的是，我们获得具体某一项敏感权限并不代表我们必然会收集你的相关信息；即使我们已经获得敏感权限，也仅在必要范围内，并在你使用相关的服务或功能期间根据本指引来收集你的相关信息。
如你想了解更加详尽的信息，请根据以下索引阅读相应章节：
1. 我们收集、使用的信息
在你使用微信服务的过程中，我们会按照如下方式收集、使用你在使用服务时主动提供或因为使用服务而产生的信息：
1.1 当你注册微信服务时，我们会收集、使用你的昵称、头像、手机号码，收集这些信息是为了帮助你完成微信注册和使用微信社交等功能，保护你微信账号的安全。收集、使用手机号码是为了满足相关法律法规的真实身份信息认证要求。若你不提供这类信息，你可能无法正常使用我们的服务。你还可以根据自身需求选择填写性别、地区等信息。此外，你可以选择向我们提供你的声纹特征值信息以使用声音锁功能，该信息属于敏感个人信息，拒绝提供该信息仅会使你无法使用声音锁功能，但不影响你正常使用微信的其他功能。
1.2 当你使用微信服务时，为保障你正常使用我们的服务，维护我们服务的正常运行，改进及优化我们的服务体验以及保障你的账号安全，我们会收集、使用你的设备型号、操作系统、唯一设备标识符（ODID）、登录IP地址、微信软件版本号、接入网络的方式、类型和状态（如SSID和BSSID）、网络质量数据、设备加速器（如重力感应设备）、操作日志、服务日志信息（如你在微信进行搜索、查看操作的记录、服务故障信息、引荐网址等信息）等日志信息。同时，为了预防病毒、木马程序或其他恶意程序、网站，我们可能会收集你设备安装的应用信息、正在运行的进程信息或设备内存中寄存的数据，以防止你的个人信息泄露。
1.3 当你使用微信朋友圈功能时，为了让你的好友可以浏览你分享的内容，我们会收集、使用并按照你设定的规则展示你发布的朋友圈文字、照片、视频、位置信息（ 为实现定位功能，我们会收集、使用你设备的GPS信息、WiFi信息、运营商基站信息【CellID】、蓝牙信息，下同 ） 、评论、点赞、朋友圈封面等信息。你也可以随时删除你的上述朋友圈信息。除非经你自主选择或遵从相关法律法规要求，我们不会对外提供上述朋友圈信息，或者将其用于该功能以外的其他用途。你可以在“设置”—“朋友权限”—“朋友圈”中设置朋友圈内容的可见范围。
1.4 当你使用微信公众账号（含订阅号、服务号，以下亦简称“公众号”）时，为了更好地为你提供相关服务（包括基于系统和信息安全、虚假消息鉴别等），以及在“订阅号消息”页面的推荐功能里为了向你提供更加便捷、优质和个性化的服务和内容，我们会收集、使用你的公众号关注、取消关注、互动记录，以及公众号信息内容阅读、观看、收藏、推荐、分享及微信内浮窗管理（加入浮窗/移出浮窗/关闭浮窗）等操作记录。你可以通过点击“订阅号消息”页面右上角的标识进入订阅号列表，点击“订阅号列表”页面右上角“…”—点击页面底部“设置”—点击“订阅号消息个性化推荐”，自行选择关闭订阅号消息中推荐功能的个性化内容推荐服务。
当你使用订阅号功能时，为了更合理地向你展示你所关注的公众号发布的文章，我们还会使用你的订阅号信息内容阅读、观看等操作记录，对文章进行更优化的排序展示。你也可以通过点击“订阅号消息”页面右上角的标识，进入订阅号列表，切换为根据文章发布时间先后进行排序展示。
若公众号主体在向你提供服务时需通过微信获取你的个人信息，我们会在征得你的明示同意后，向公众号主体提供你的个人信息，具体提供范围以交互页面中你同意的为准。你也可以在公众号的设置页管理相关信息，如关闭提供你的位置信息等。
1.5 当你使用微信小程序时，为了更好地为你提供相关服务（包括基于系统和信息安全等），微信会收集、使用你的微信小程序登录、浏览、使用、添加到/移除出“我的小程序”、微信内浮窗管理（加入浮窗/移出浮窗/关闭浮窗）等操作记录。
若开发者在向你提供微信小程序服务时，需通过微信获取你的个人信息，我们会在征得你的明示同意后，向开发者提供你的个人信息或可获取你个人信息的微信接口，具体提供范围以交互页面中你同意的为准。你也可以在小程序设置页管理已通过微信提供至开发者的信息或接口，我们会根据你的指示协助通知开发者删除你的个人信息或在你关闭相应接口后，停止通过该接口向开发者提供你的个人信息。
1.6 当你使用微信附近的人、摇一摇、雷达加好友、面对面建群以及附近的小程序等功能时，我们会在获得你的自主选择同意后，记录你的位置信息 ，目的是为了向你提供该服务。拒绝提供该信息仅会使你无法使用上述功能，但不影响你正常使用微信的其他功能。
1.7 当你使用微信运动功能时，我们需要收集并展示你的步数信息，并与你的好友进行比较、点赞互动。拒绝提供这些信息仅会使你无法使用微信运动功能，但不影响你正常使用微信的其他功能。
1.8 当你使用微信看一看（包括“在看”“热点”）功能时，为了向你提供更加便捷、优质和个性化的服务和内容，我们会使用你的公众号、视频号关注、访问、互动，以及内容阅读、播放、点赞、分享、在看、评论、收藏等操作记录。你也可以通过点击“看一看”—右上角“个人中心”—“设置”—“个性化推荐”开关，自行关闭个性化内容推荐服务。当你使用看一看（热点）功能时，为了向你提供更精准的位置相关推荐内容，我们会在获得你的自主选择同意后，收集你的位置信息。
1.9 当你在微信使用搜索能力（包括搜一搜、公众号搜索、扫一扫、指尖搜索、图片搜索、小程序搜索等）时，为了向你提供更精准的位置相关搜索服务，我们会在获得你的自主选择同意后，收集你的位置信息 。拒绝提供该信息可能会使你无法使用上述功能，或无法达到上述基于位置信息提供的相关服务拟达到的效果，但不影响你正常使用微信的其他功能。同时，为了向你展示更精准匹配的搜索服务内容，我们会使用你的搜索记录（包括搜索词及搜索结果访问记录）、小程序访问记录、公众号关注，以及公众号文章阅读、收藏、分享、在看等操作记录，你也可以通过点击“发现”—“搜一搜”—页面底部“隐私设置”—“个性化搜索结果展示”开关，自行关闭个性化搜索服务。
1.10 当你使用微信语音输入、语音与文字间转换、对聊天内容（包括文字信息和图片）使用搜一搜功能、搜索聊天图片功能以及使用微信内翻译功能（包括翻译聊天、朋友圈文字信息及翻译图片中的文字，以及使用边写边译功能）、扫一扫功能时，我们会收集你的语音内容、待转换的语音或文字信息、待搜索的信息、搜索聊天图片功能中的搜索词（不包括图片）、待翻译的信息和扫描的内容，是为实现上述功能所必需的。我们实时处理之后，向你返回处理结果，不会保存你的数据（除非经你主动反馈翻译错误，为解决你反馈问题所必需而收集你反馈的信息）。
1.11 当你在微信内充值、使用微信豆的，我们会收集你的充值订单信息、使用记录 ，这是为你提供该功能所必需的。如需了解微信豆的更多信息，你可以进一步查阅《微信豆及相关功能使用条款》。
1.12 微信支付功能由财付通支付科技有限公司（以下亦简称“财付通公司”）向你提供服务。当你开通微信支付功能时，财付通公司会收集你的姓名、身份证号码或其他合法身份证明文件号码、银行卡类型及卡号、有效期及银行预留手机号 ；当你使用微信支付时，财付通公司还会收集你的相关交易订单、支付记录以便于你查询 。拒绝提供该信息仅会使你无法使用微信支付功能，但不影响你正常使用微信的其他功能。如需进一步了解微信支付功能的隐私政策，你可以进一步查阅《财付通隐私政策》。
1.13 当你添加企业微信好友，加入企业微信互通群或使用其他企业微信互通功能时，你的企业微信好友所在的企业主体（“企业微信用户”）可能会收集以下信息：包括你的昵称、头像等账号信息，你和企业微信好友之间的聊天记录以及其他你主动向企业微信用户披露的数据信息。你在选择使用企业微信互通服务时，可通过产品交互提示或企业用户展示的数据保护政策了解你的权益，例如，当你成功添加企业微信好友或加入企业微信互通群后，你可以点击聊天页面的「了解更多」知悉相关个人信息处理规则，并进行个人信息隐私设置。你可以拒绝使用该等互通服务，但不影响你正常使用微信的其他功能。如需进一步了解企业微信的隐私政策，你可以进一步查阅《企业微信隐私保护指引》。
1.14 当你使用微信与其他软件或硬件互通功能时，其他软件或硬件的提供方在经你同意后可以获取你在微信主动提供、公开或传输的相关信息，你在选择前应充分了解其他软件或硬件的产品功能及个人信息处理规则。
1.15 当你使用微信视频号浏览视频内容和直播内容时，为了优化你的使用体验、让你获得个性化的内容，我们会使用你的关注、点赞、收藏（星标）、互动、搜索、浏览及转发分享的记录。你可以在“浏览设置”中点击“隐私”选项，点击“个性化推荐”分别对视频内容或直播内容关闭个性化内容推荐。
为实现向你推荐本地内容或推荐同城直播等目的，我们会在获得你的自主选择同意后，收集你的位置信息进行相关推荐。当你使用微信视频号功能时若你不同意或取消授权，与位置信息相关的功能可能无法使用，但不会影响你使用其他功能。
你点赞的视频内容也将被推荐给你的微信好友，你可以取消点赞，取消后不会再推荐给你的微信好友。你也可以取消关注的视频号及收藏（星标）的视频内容。当你使用直播预约功能时，我们将会收集你的预约记录，以提醒你及时观看直播，你可以取消预约。
1.16 当你评论、私信、点赞或关注视频号用户，以及你正在观看或打赏视频号用户的直播时，你的微信个人名片会向该视频号用户展示，你的头像、昵称、及评论还会向其他用户展示。 你可以选择用微信号身份或视频号身份或设置一个新身份观看直播或私信互动，也可以设置你不看的视频号，不看部分微信好友点赞的内容，或不让部分微信好友看自己点赞的内容。你可以进入“互动历史”选项查阅你关注、点赞、收藏（星标）的视频内容以及消息和私信。
1.17 当你创建微信视频号账号并发布内容，你设置的视频号名字、头像、性别、地区、简介、封面、认证信息、黑名单账号、绑定的公众号或企业微信，你发布的视频、直播内容、图片、文字、位置 、链接，以及你所发布内容包含的元数据，与你有关的评论、互动、消息通知等信息将被收集，同时，当你发布视频内容或直播内容，我们会根据你希望使用的功能依场景请求你授权相应功能所需的相机、照片、麦克风或位置权限 ，若你不同意或取消授权，将无法使用相应功能，但不影响你使用微信其他功能。你可以更改你的视频号的名字、头像、性别、简介、封面、黑名单账号等信息，设置为私密账号，删除你发表的动态。在视频号的设置页面，你可以选择在微信个人名片中展示你的视频号内容，你也可以选择关闭展示。
1.18 当你发表视频内容、直播内容、绑定公众号时，根据相关法律法规以及校验身份的需要，你需要进行实名认证 。实名认证服务由财付通公司提供。如果拒绝实名认证 ，你将可能无法获得相关服务，但不影响其他功能的正常使用。此外，为保障账号安全，我们可能需要你填写你的真实姓名、身份证号码并通过“人脸识别”的方式进行校验以确认是你本人操作，我们仅获得校验的结果，不会保留相关信息，除非腾讯依照法律法规规定另行取得你的同意。上述信息包含敏感个人信息，你可以拒绝提供，如果拒绝提供你将可能无法获得相关服务，但不影响其他功能的正常使用。你发表的视频内容、直播内容若标记了位置信息，将会被推荐给该位置附近的已授权位置权限的用户、同城用户等。
1.19 当你对视频号账号进行账号认证、管理直播收入、与机构用户进行绑定、参加直播任务或者参加我们主办的各类活动，可能会涉及对你的信息进行处理，我们将在相关场景向你另行告知相应的规则并征得你的同意。当你使用视频号进行游戏直播或小游戏直播时，我们还会按照《微信视频号游戏直播须知》处理你的信息。
1.20 你可以在你的视频号主页进入“隐私设置”，选择“个人信息浏览与导出”，以对你的账号信息、认证信息等进行查阅，并按照指引导出相关信息。
1.21 当你授权微信游戏（微信游戏是指微信为用户提供的游戏相关服务与功能，包括“发现—游戏”模块，“小游戏”类目的小程序，以及“微信游戏”公众号）使用你的游戏账号信息（包括登录信息、角色信息、对局数据）、游戏好友关系的，我们将在微信游戏的好友排行、战绩服务、游戏社区、内容与服务推荐等场景使用该等信息，你可以选择该等信息的可见范围，也可以选择不向好友展示这些信息，不展示并不影响你正常使用腾讯游戏、微信游戏和微信的其他功能 。
1.22 当你使用“小游戏”类目的小程序（下亦简称“小游戏”）时，为了更好地为你提供相关服务，微信会使用你的小游戏登录、浏览、添加到/移除出“我的小程序”、 微信内浮窗管理（加入浮窗/移出浮窗/关闭浮窗）等操作记录。我们会在微信游戏相关界面向你的好友展示你玩过的小游戏、你的头像和昵称等。你可以选择不向好友展示这些信息，不展示并不影响你正常使用小游戏和微信的其他功能。
1.23 你可以在微信游戏设置你的微信游戏名片。设置微信游戏名片的过程中，我们会收集你为此功能所主动填写/设置的头像、昵称、生活照、签名、性别、生日、 地区（此处会向你申请获取你的位置以快速展示你所在地区，你也可以拒绝授权从而不展示地区）等信息 。
当你成功设置后，你所填写/设置的前述信息将仅用于微信游戏内的微信游戏名片功能，以便你更好地与其他用户互动（其他用户将可通过微信游戏名片来关注你或通过 “打招呼”功能与你互动）及获得个性化的游戏礼包（如生日礼包）；且该等信息不会被用于其他场景，也不会被用于判定微信账号的使用权权属与真实身份信息认证等。你可以选择不设置你的微信游戏名片，这不会影响你正常使用微信游戏中心、腾讯游戏、小游戏的其他功能。
1.24 当你使用状态功能时，我们会收集你发表的内容、自主选择的状态图标与位置等信息，以向其他用户展示，这是实现这一功能所必需的。我们会在具体状态信息的展示期内（状态展示有效期请见状态设置界面中的提示），根据你公开与否的选择，对该等信息进行相应的展示，你也可以随时删除状态以删除这些信息。除非经你自主选择或遵从相关法律法规要求，我们不会对外提供上述状态信息，或者将其用于该功能以外的其他用途。
1.25 当你使用微信的收藏功能来储存各类信息时，该等信息将被上传并存储在我们的服务器中，以便你在其他设备上登录微信时使用该等信息，这是实现收藏功能所必需的。我们会对你收藏的信息以加密的方式存储，你也可以随时删除自己所收藏的信息。除非经你自主选择或遵从相关法律法规要求，我们不会对外提供上述信息，或者将其用于该功能以外的其他用途。
1.26 当你使用卡包功能时，为向你推荐附近与卡券关联的本地服务或便于你使用所在城市的公交卡服务，我们会在获得你的同意后，收集你的位置信息 。拒绝提供该信息可能会使你无法使用上述功能，或无法达到上述基于位置信息提供的相关服务拟达到的效果，但不影响你正常使用微信的其他功能。
1.27 你可以在你的个人信息栏中填写性别、地区 、个性签名、地址等，这些信息将被上传并存储在我们的服务器中，以便你在其他设备上登录微信时使用该等信息。你也可以随时修改、删除该等信息。
1.28 当你使用微信群聊功能时，群聊名称、群公告、群成员昵称、群设置、备注、你设置的聊天背景图等信息会存储在我们的服务器中，这是实现这一功能所必需的。你的头像、昵称等还会向群成员展示。
1.29 我们不会收集你的聊天记录。你在微信中的聊天记录会存储在你的终端设备，你可以选择自行备份、删除或在不同设备中转移。
1.30 微信服务中的第三方服务由外部第三方主体提供，微信无法获得你在使用该类第三方服务时产生的信息。但是，如果你已明示同意该第三方获得你的位置信息 ，该第三方将通过微信接口获得相关信息。拒绝提供该信息仅会使你无法使用上述第三方服务，但不影响你正常使用微信的功能。
1.31 如果你联系我们的客服，我们可能需要你提供必要的个人信息进行身份验证，以保证你的账号安全。为根据你的诉求提供服务，经过你的授权，人工客服人员需要在你授权范围内查询或核验你的相关信息，我们将尽可能采取技术和管理措施保障你的信息安全和保密，并在必要范围内进行使用。我们可能还会保存你的联系方式（你使用的或主动提供的手机号码、微信号、QQ号或其他联系方式）、你与我们的通信记录和内容，以及其他必要信息，以便为你提供和记录客户服务 。
1.32 另外，根据相关法律法规及国家标准，以下情形中，我们可能会处理你的相关个人信息而无需征求你的授权同意：
a) 为个人信息处理者履行法定义务或法定职责所必需；
b) 为订立、履行你作为一方当事人的合同所必需；
c) 为应对突发公共卫生事件，或者紧急情况下为保护自然人的生命健康和财产安全所必需；
d) 依法在合理的范围内处理你自行公开或者其他已经合法公开的个人信息；
e) 法律、行政法规规定的其他情形。
1.33 请你理解，我们向你提供的功能和服务是不断更新和发展的，如果某一功能或服务未在前述说明中告知收集、使用你的信息的处理规则，我们会通过页面提示、交互流程、网站公告等方式另行向你告知信息收集的范围、目的及方式，以征得你的同意。
1.34 我们可能将通过某些功能所收集的信息用于我们的其他服务。例如，我们可能将你在使用我们某一功能或服务时我们收集的信息，在另一功能或服务中用于向你或你的好友提供特定内容，包括但不限于展示广告（你可以通过“我—设置—个人信息与权限—个性化广告管理”管理微信为你提供的个性化广告），对你阅读过的内容进行信息安全类提示，基于特征标签进行间接人群画像并提供更加精准和个性化的服务和内容，以及保护用户权益或保护微信生态安全等 。
1.35 为了确保服务的安全，帮助我们更好地了解我们应用程序的运行情况，我们可能记录相关信息，例如，你使用应用程序的频率、崩溃数据、总体使用情况、性能数据以及应用程序的来源。我们不会将我们存储在分析软件中的信息与你在应用程序中提供的任何个人身份信息融合处理。
1.36 为了向你提供微信的部分功能，如为了提供摇一摇功能，我们使用了加速度传感器，以识别设备是否摇动，具体传感器的使用详情请参见微信传感器使用详情。
1.37 当你在微信中复制和粘贴信息时，我们将申请使用你的剪切板，我们仅在本地识别剪切板内容不会上传你剪切板的信息至我们的服务器。
1.38 如我们使用你的个人信息，超出了你所授权的目的及具有直接或合理关联的范围，我们将在使用你的个人信息前，再次向你告知并征得你的明示同意。
1.39 请你注意，目前微信不会主动从深圳市腾讯计算机系统有限公司外的第三方获取你的个人信息。如未来为业务发展需要从第三方间接获取你个人信息，我们会在获取前向你明示你个人信息的来源、类型及使用范围，如微信开展业务需进行的个人信息处理活动超出你原本向第三方提供个人信息时的授权同意范围，我们将在处理你的该等个人信息前，征得你的明示同意。
此外，我们将会严格遵守相关法律法规的规定，并要求第三方保障其提供的信息的合法性。
2. 信息的存储
2.1 信息存储的地点
我们会按照法律法规规定，将境内收集的用户个人信息存储于中国境内 。如果你的个人信息存储地点从中国境内转移到境外的，我们将严格依照法律的规定执行。
2.2 信息存储的期限
一般而言，我们仅在为实现目的所必需的时间及法律、行政法规所规定的保存期限内保留你的个人信息，例如：
手机号码：无论你是通过手机号码注册还是已有微信账号辅助注册新微信账号，若你需要使用微信服务，我们需要一直保存你的手机号码（包括初始注册手机号码、绑定的手机号码等），以保证你正常使用该服务。当你注销微信账号后，我们将依法删除相应的信息；
朋友圈信息：当你发送了朋友圈信息，我们需要保存你的朋友圈信息，以保证你正常使用朋友圈功能，当你删除你的朋友圈信息后，我们将删除相应的信息。
当我们的产品或服务发生停止运营的情形时，我们将以推送通知、公告等形式通知你，并在合理的期限内删除你的个人信息或进行匿名化处理。（本指引中的“匿名化处理”，是指通过对个人信息的技术处理，使得个人信息主体无法被识别，且处理后的信息不能被复原的过程。个人信息经匿名化处理后所得的信息不属于个人信息。）
3.信息安全
我们努力为用户的信息安全提供保障，以防止信息的丢失、不当使用、篡改、未经授权访问或披露。
我们将在合理的安全水平内使用各种安全保护措施以保障信息的安全。例如，我们会使用加密技术（例如，SSL）、去标识化、匿名化处理等手段来保护你的个人信息。
我们通过不断提升的技术手段加强安装在你设备端的软件的安全能力，以防止你的个人信息泄露。例如，我们为了安全传输会在你设备本地完成部分信息加密的工作；为了预防病毒、木马程序或其他恶意程序、网站，我们可能会了解你设备安装的应用信息、正在运行的进程信息或设备内存中寄存的数据；为了预防诈骗、盗号、仿冒他人等不法行为和进行安全检查可能会分析利用唯一设备标识符、登录IP地址、操作日志、位置信息等数据，以便于采取安全措施或进行安全提醒等。
我们建立专门的管理制度、操作规程和组织以保障信息的安全。例如，我们严格限制访问信息的人员范围，要求他们遵守保密义务，并进行审计。此外，腾讯还会设立主要由外部成员组成的独立机构对我们的个人信息保护情况进行监督。
若发生个人信息泄露等安全事件，我们会启动应急预案及补救措施，阻止安全事件扩大，并依法履行相关的报告及通知义务。
目前，微信通过了国家网络安全等级保护（三级）的定级、备案及年度测评，在信息安全方面已达到ISO27001、国际信息安全管理体系等国际权威认证标准的要求，并已获得了相应的认证。
我们会尽力保护你的个人信息。 我们也请你理解，任何安全措施都无法做到无懈可击 。
4.信息共享
4.1 为了投放广告，评估、优化广告投放效果等目的，我们需要向广告主及其代理商等第三方合作伙伴共享你的部分数据，要求其严格遵守我们关于数据隐私保护的措施与要求，包括但不限于根据数据保护协议、承诺书及相关数据处理政策进行处理，避免识别出个人身份，保障隐私安全。具体可见《第三方信息共享清单》。
4.2 我们不会向合作伙伴分享可用于识别你个人身份的信息，除非你明确授权。
4.3 当你在第三方主体运营的网站或者应用中使用微信登录功能时，我们将向该等第三方主体提供你的个人信息，具体的对外提供范围以交互页面中你确认的为准。除此之外，在未征得你的明示同意前，我们不会向该等第三方主体提供你的个人信息。你可以通过“我—设置—个人信息与权限—授权管理”查看你已授权的应用清单，并管理、解除你授权的信息。
4.4 为确保部分独立功能的实现，使你能够使用和享受更多的服务及功能，我们会在应用中嵌入第三方的SDK，我们将审慎评估该等SDK的使用目的。了解更多有关SDK处理个人信息的目的、方式及范围等信息，请查看《第三方信息共享清单》。
随着我们业务的持续发展，我们有可能进行合并、分立等交易，若涉及个人信息转移的，我们将告知你相关情形，按照法律法规及不低于本指引所要求的标准继续保护或要求新的处理者继续保护你的个人信息。
5.你的权利
在你使用微信期间，为了你可以更加便捷地查阅、复制、更正、删除你的个人信息，同时保障你撤回对个人信息处理的同意及注销账号的权利，我们在产品设计中为你提供了相应的操作设置，你可以参考下面的指引进行操作。此外，我们还设置了投诉举报、请求解释的渠道，你的意见及请求将会得到及时的处理。
请注意，不同操作系统、微信软件的不同版本之间，操作设置可能存在差异 ；此外，为了优化你的使用体验，我们也可能对操作设置进行调整。故如下指引仅供参考，若你对行使相关权利的方式及途径仍有任何疑问的，你可以通过本规则第9条披露的方式与我们联系。
5.1 查阅、复制个人信息
5.1.1 查阅头像、昵称（即“名字”，下同）、拍一拍、微信号、二维码、性别、地区、个性签名、我的地址等基本信息：
1）进入微信后，点击“我”；
2）点击头像栏；
3）进行信息查询访问。
5.1.2 查阅微信号、手机号、微信密码、声音锁、应急联系人、登录设备管理、更多安全设置（QQ号、邮箱地址）：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“账号与安全”；
4）进行信息查询访问。
5.1.3 查阅朋友圈信息、状态信息：
1）进入微信后，点击“我”；
2）点击“朋友圈”；
3）点击“我的朋友圈”以访问朋友圈信息，或点击“状态”访问状态信息。
5.1.4 查阅及设置微信游戏隐私及授权、订阅等：
1）进入微信后，点击“发现”；
2）点击“游戏”；
3）点击头像；
4）点击设置图标；
5）点击“新消息通知”“订阅管理”“隐私”“按游戏管理”等进行相应访问和设置。
5.1.5 查阅通讯录黑名单：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“朋友权限”；
4）点击“通讯录黑名单”进行查询。
5.1.6 查阅在视频号的互动信息：
1）进入微信后，点击“发现”；
2）点击“视频号”；
3）点击右上角人形图标；
4）点击“隐私”；
5）点击“互动历史”。
5.1.7 查阅及导出视频号账号个人信息：
1）进入微信后，点击“发现”；
2）点击“视频号”；
3）点击右上角人形图标；
4）点击视频号头像名字一栏，进入视频号主页；
5）点击右上角“...”，进入设置页；
6）点击“隐私设置”；
7）点击“个人信息浏览与导出”。
5.1.8 查阅与复制个人信息：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“个人信息与权限”
4）点击“个人信息”以查阅你的个人信息；
5）点击“导出个人信息”，以复制一份个人信息副本并发送到你指定的邮箱。
5.1.9 查阅《个人信息收集清单》：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“个人信息收集清单”
5.1.10 查阅《第三方信息共享清单》：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“第三方信息共享清单”
5.2 删除个人信息
5.2.1 删除一对一全部聊天记录：
1）进入微信后，打开对话，点击右上角“…”图标；
2）点击清空聊天记录。
5.2.2 删除群聊天记录：
1）进入微信后，打开对话，点击右上角“…”图标；
2）点击清空聊天记录。
5.2.3 删除部分/全部聊天记录：
1）进入微信后，打开对话，长按点击一条需要删除的消息；
2）选择“删除”，删除此条消息；
3）进入微信后，点击“我”；
4）点击“设置”；
5）点击“通用”（或“聊天”）；
6）点击清空聊天记录，删除全部聊天记录。
5.2.4 删除个性签名、我的地址等基本信息（二维码无法修改或删除）：
1）进入微信后，点击“我”；
2）点击头像栏；
3）删除相关信息。
5.2.5 删除朋友圈：
1）进入微信后，点击“我”；
2）点击“朋友圈”；
3）点击“我的朋友圈”；
4）点击需要访问的朋友圈信息；
5）点击右上角“…”，并删除朋友圈信息。
5.2.6 删除视频号内容：
1）进入微信后，按照5.1.7的操作进入视频号主页；
2）点击要删除的内容；
3）点击右上角“...”；
4）点击删除。
5.2.7 删除收藏内容：
1）进入微信后，点击“我”；
2）点击“收藏”；
3）点击要删除的内容；
4）点击右上角“...”；
5）点击删除。
5.2.8 删除登录设备：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“账号与安全”；
4）点击“登录设备管理”；
5）点击“编辑”可删除相应登录设备。
5.3 更正个人信息
5.3.1 更改头像、昵称、拍一拍、性别、地区、个性签名、我的地址：
1）进入微信后，点击“我”；
2）点击头像栏；
3）进行更正操作。
5.3.2 更改手机号、微信密码、声音锁、应急联系人：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“账号与安全”；
4）进行更正操作。
5.3.3 更改视频号头像、名称、简介：
1）进入微信后，按照5.1.7的操作进入视频号主页；
2）点击右上角“…”；
3）点击头像、名字一栏进入资料页进行更改。
5.4 功能及权限管理
5.4.1 关闭推荐通讯录朋友：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“朋友权限”；
4）可关闭“向我推荐通讯录朋友”。
5.4.2 关闭附近的人设置：
1）进入微信后，点击“发现”；
2）点击“直播和附近”；
3）点击“附近的人”，点击“确定”可打开该功能；
4）打开后，点击右上角“…”；
5）点击“清除位置信息并退出”可关闭该功能。
5.4.3 关闭微信运动：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“通用”；
4）点击“辅助功能”；
5）点击“微信运动”；
6）点击“停用”；
7）点击“清空并停用”。
5.4.4 关闭摇一摇：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“通用”；
4）点击“发现页管理”；
5）关闭“摇一摇”。
5.4.5 解除向其他应用的授权：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“个人信息与权限”；
4）点击“授权管理”；
5）点击需要管理的授权内容；
6）点击“解除授权”。
5.4.6 系统权限管理：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“个人信息与权限”；
4）点击“系统权限管理”；
5）点击“前往系统设置更多”。
5.5 注销账号
5.5.1 注销微信账号：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“账号与安全”；
4）点击“微信安全中心”；
5）点击“注销账号”。
注：当你注销账号后，我们将按照《中华人民共和国网络安全法》等法律法规的规定留存你的相关信息；超出必要保存期限后，我们将删除或匿名化处理你的个人信息。
5.5.2 注销微信支付：
1）进入微信后，点击“我”；
2）点击“支付”；
3）点击右上角“… ”；
4）点击“注销微信支付”。
5.6 投诉举报
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“关于微信”；
4）点击“投诉”。
5.7 隐私功能设置
5.7.1 设置添加好友时是否需要验证：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“朋友权限”；
4）点击“加我为朋友时需要验证”进行更改。
5.7.2 设置用户被添加的方式：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“朋友权限”；
4）点击“添加我的方式”进行更改。
5.7.3 设置朋友圈入口：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“通用”；
4）点击“发现页管理”；
5）打开/关闭朋友圈入口。
5.7.4 查看朋友圈的公开范围 ：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“朋友圈”；
4）可设置“允许朋友查看朋友圈的范围”；
5）可设置是否“允许陌生人查看十条朋友圈”。
5.7.5 设置朋友权限范围：
1）进入通讯录后，选择需要设置的好友；
2）选中好友后，单击右上角“…”；
3）点击“朋友权限”；
4）对“朋友权限”进行设置。
5.7.6 设置发送朋友圈时的位置及公开范围：
1）进入微信后，点击“发现”；
2）点击朋友圈；
3）长按右上角“相机”图标；
4）可选择“所在位置”“谁可以看”“提醒谁看”等内容。
5.7.7 设置视频号的黑名单、私密账号：
1）进入微信后，点击“发现”；
2）点击“视频号”；
3）点击右上角人形图标；
4）点击头像；
5）点击“…”；
6）点击“隐私设置”；
5.7.8 设置视频号的朋友点赞、观看身份：
1）进入微信后，点击“发现”；
2）点击“视频号”；
3）点击右上角人形图标；
4）点击“隐私”。
5.7.9 选择使用不同的个人信息登录微信以外的网站或者应用：
1）在允许使用微信个人账号进行登录的网站或者应用中，点击“微信登录”或者其他指代该意义的图标（通常是微信图标）；
2）选择不同的个人信息（头像、昵称），或者新建用户信息（头像、昵称），来作为登录该等网站或者应用的头像和昵称。
5.7.10 微信运动隐私设置：
1）进入微信后，点击“我”；
2）点击“设置”；
3）点击“通用”；
4）点击“辅助功能”；
5）点击“微信运动”；
6）点击“隐私及提醒设置”；
7）对微信运动进行隐私设置。
此外，你也可以在“微信运动”页面点击“停用”，以清空历史数据并停用微信运动功能。
5.8 逝者近亲属的权利
如微信用户不幸逝世，其近亲属可通过腾讯客服官方渠道联系我们，以获取相关指引来行使法律规定的合法、正当权益。
6.变更
我们可能会适时对本指引进行修订。当指引的条款发生重大变更时，我们会在你登录及版本更新时以推送通知、弹窗或其他符合法律要求的适当形式向你展示变更后的指引。
7.未成年人保护
我们非常重视对未成年人个人信息的保护。根据相关法律法规的规定，若你是18周岁以下的未成年人，在使用微信服务前，应事先取得你的家长或法定监护人的书面同意。若你是未成年人的监护人，当你对你所监护的未成年人的个人信息有相关疑问时，请通过第9章中的联系方式与我们联系。
特别地，若你是14周岁以下的儿童，我们还专门为你制定了《儿童隐私保护声明》，儿童及其监护人在为14周岁以下的儿童完成账号注册前，还应仔细阅读腾讯公司专门制定的《儿童隐私保护声明》。只有在取得监护人对《儿童隐私保护声明》的同意后，14周岁以下的儿童方可使用微信服务。
8.其他
8.1 腾讯《隐私政策》是腾讯统一适用的一般性隐私条款，其中所规定的用户权利及信息安全保障措施均适用于微信用户。如腾讯《隐私政策》与本指引存在不一致或矛盾之处，请以本指引为准。
8.2 在微信某些具体服务或功能项下，我们可能还会通过交互文案、产品界面或弹窗等方式向你另行告知处理个人信息的目的、方式或范围，若另行告知的内容与本指引不一致的，以另行告知的内容为准。
8.3 《儿童隐私保护声明》是适用于14周岁以下的儿童用户的信息保护规则。在《儿童隐私保护声明》的适用范围内，如其与腾讯《隐私政策》、本指引存在不一致或矛盾之处，请以《儿童隐私保护声明》为准。
9.联系我们
我们设立了专门的个人信息保护团队和个人信息保护负责人，如果你对本隐私政策或个人信息保护相关事宜有任何疑问或投诉、建议时，你可以通过以下任一方式与我们联系：
1）通过https://kf.qq.com/与我们联系；
2）将你的问题发送至Dataprivacy@tencent.com；
3）寄到如下地址：中国广东省深圳市南山区海天二路33号腾讯滨海大厦数据隐私保护部（收），邮编：518054；
我们将尽快审核所涉问题，并在收到你的投诉反馈后的十五天内予以回复。
深圳市腾讯计算机系统有限公司
Weixin Privacy Protection Guidelines
Last Updated: April 27, 2026
Effective Date: April 27, 2026
To better safeguard your rights, we have updated the Weixin Privacy Protection Guidelines (hereinafter referred to as these "Guidelines"). The update of this version mainly focuses on:
1. In Chapter 1 "Information We Collect and Use", we have updated the personal information processing rules for various functional scenarios, including adding friends and managing Weixin Contacts, Official Accounts, Service Accounts and Photo Accounts, WeRun, search capabilities, Scan, and Weixin Stores. We have also updated the personalized recommendation mechanism descriptions for these features.
2. In Chapter 2 "Information Storage", we have updated relevant descriptions regarding the location of information storage.
3. Corresponding adjustments have been made to other content based on changes in functional interactions, such as updating the user rights-exercising operation guidelines in Chapter 5 "Your Rights".
Introduction
Weixin is a social product operated by Shenzhen Tencent Computer Systems Co., Ltd. (registered address: 35/F, Tencent Building, Kejizhong 1st Road, Maling Community, Yuehai Subdistrict, Nanshan District, Shenzhen; hereinafter also referred to as "we" or "Tencent"). (The “Weixin” in these Guidelines refers to the product distinguished from its overseas operation version, namely "WeChat". Weixin users and WeChat users are distinguished by mobile phone numbers: users registered via mobile phone numbers from the Mainland of the People's Republic of China are Weixin users, while others are WeChat users. The personal information processing activities and protection involved in these Guidelines specifically target Weixin product services.) To explain how we collect, use, and store your personal information and what rights you enjoy, we will elaborate on relevant matters through the Summary of Weixin Privacy Protection Guidelines and these Guidelines, with the key points being as follows:
1. We will explain the types of your personal information we collect and their corresponding purposes one by one, so that you can understand the categories of specific personal information we collect for a particular feature, the reasons for use, and the methods of collection.
2. When you use certain features, we will collect your sensitive personal information after obtaining your consent. For example, when you use the “Find Mobile Contacts” feature to add friends from mobile contacts, we will collect your mobile contact information. Unless collection is mandatory under relevant laws and regulations, refusing to provide such information will only prevent you from using the specific features concerned, but will not affect your normal use of other features of Weixin.
3. We will not proactively share or transfer your personal information to any third party outside of Shenzhen Tencent Computer Systems Co., Ltd. If there are other instances of sharing or transfer of your personal information, or if you require us to share or transfer your personal information to a third party outside of Shenzhen Tencent Computer Systems Co., Ltd., we will directly obtain, or confirm that the third party has obtained, your explicit consent for the aforementioned acts, except where laws and regulations provide otherwise or where it is necessary to protect user rights and interests or the security of Weixin's ecosystem. In addition, we will conduct risk assessments on the provision of information to external parties.
4. We will not proactively obtain your personal information from any third party outside of Shenzhen Tencent Computer Systems Co., Ltd. If, due to business development needs, we obtain your personal information from a third party, we will verify the legitimacy of the source in accordance with the law, or explicitly inform you of the source, type, and scope of use of your personal information prior to obtaining it. If the personal information processing activities required for our business exceed the scope of the authorization and consent you originally provided when providing personal information to the third party, we will obtain your express consent before processing such personal information. Furthermore, we will strictly abide by the provisions of relevant laws and regulations and require third parties to guarantee the legitimacy of the information they provide.
5. You may access, correct, copy, and delete your personal information through the channels and methods set forth in these Guidelines, and you may also exercise privacy features such as withdrawing consent, canceling your account, filing complaints and reports, and setting Personalized Ads.
6. In order to collect your information under these Guidelines, or to provide services to you, optimize our services, and safeguard the security of your account, we will need to request relevant permissions from you; among these, sensitive permissions such as contacts, location, camera, microphone, and photos will not be enabled by default. We will only call upon or use them within the scope of your consent after you have given your express consent. For permissions you have already granted us, you can also query the types of system permissions that we have called or used and the purposes of use under "Me - Settings - More - System Permissions", and perform unified management.
It should be specifically noted that our obtaining a particular sensitive permission does not mean we will necessarily collect your relevant information; even if we have obtained sensitive permissions, we will collect and use your relevant information only within the necessary scope and during the period you use the relevant services or features in accordance with these Guidelines.
For more detailed information, please read the corresponding chapters according to the index below:
1. Information We Collect and Use
1. Information We Collect and Use
During your use of Weixin services, we will collect and use information that you actively provide when using the services or that is generated due to your use of the services in the following ways:
1.1 When you register for Weixin services, we will collect and use your name, profile photo, mobile phone number, and Weixin ID. These are collected to help you complete Weixin registration, use Weixin's social and other features, and protect the security of your Weixin account. The collection and use of mobile phone numbers are to satisfy the real-name identity authentication requirements of relevant laws and regulations. If you do not provide such information, you may be unable to use our services normally. You may also choose to fill in your QQ ID or email address in the Account Security settings based on your own needs. In addition, you may choose to provide us with your voiceprint feature data to use the Voiceprint feature. Such information constitutes sensitive personal information; refusing to provide it will only prevent you from using the Voiceprint feature, but will not affect your normal use of other features of Weixin.
1.2 When you use Weixin services, to ensure your normal use of our services, maintain normal service operation, improve and optimize our service experience, and safeguard the security of your account, we will collect and use the log information of your device model, operating system, device identifiers (such as AndroidID/OAID for Android, IDFA/IDFV for iOS), login IP address, Weixin software version number, method, type, and status of network access (such as SSID and BSSID), network quality data, device accelerometer (such as gravity sensors), operation logs, and service logs (such as records of your searches and views in Weixin, service failure information, and referral URLs). Meanwhile, to prevent viruses, Trojan horse programs, or other malicious programs and websites, we may collect information regarding application installations/uninstallations on your device, processes currently running or memory data to prevent the leakage of your personal information.
To safeguard Weixin platform operations and user account security, during your registration/use of a Weixin account, if we identify security risks in your Weixin account (including the mobile phone number used for registration/binding), we may collect your ID card number for real-name verification in accordance with the provisions of relevant laws and regulations.
When your Weixin account encounters security risks or related operations involve account security (such as password recovery, new device login, applying for account unfreezing/unblocking, etc.), we may require you to fill in your real name and ID card number and perform verification via "face recognition" to confirm that the account is being used/operated by you personally.
1.3 When you use Weixin services, you may add friends or WeCom contacts by searching for Weixin IDs, mobile phone numbers, or by scanning QR codes. When you use the "Add Contacts - Mobile Contacts" feature within Contacts, we will apply for permission to your Contacts and, upon obtaining your authorization, access your mobile Contacts to recommend to you mobile contacts who have already registered Weixin accounts.
To provide you with Weixin instant messaging and social services, we will save your friends list (Contacts list) and WeCom Contacts list to Weixin Contacts; you may also save Group Chats to Weixin Contacts. You may also, according to your own needs, choose to fill in details for friends or WeCom contacts, including Alias, Mobile, Tags, Remark, Photo, etc. The aforementioned information will be uploaded and stored on our servers so that you can use it when logging in to Weixin on other devices and use Weixin services more conveniently.
1.4 When you use the Moments feature, to allow your friends to browse the content you share, we will collect, use, and display the text, photos, videos, location information (to realize the positioning function, we will collect and use your device's GPS information, WiFi information, carrier base station information [CellID], and Bluetooth information; the same hereinafter) that you post in Moments, comments, likes, and Moments cover according to the rules you set. You may delete your Moments information at any time. Unless by your own choice or in compliance with the requirements of relevant laws and regulations, we will not provide the aforementioned Moments information to external parties or use it for purposes other than this feature. You may set the visibility range of your Moments in "Settings" - "Friends' Permissions" - "Moments".
1.5 When you use Official Accounts, Service Accounts, or Sticker Accounts features, to better provide you with relevant services (including those based on system and information security, and false message identification) and more convenient, high-quality, and personalized services and content, we will collect and use records of your following, unfollowing, and interaction with Official Accounts, Service Accounts, Sticker Accounts, and Channels, as well as your operation records such as reading, underlining, watching, favoriting, liking, and sharing of content, and Floating Window management (adding to/removing from/closing Floating Window), your search history, and IP address. We will automatically analyze the aforementioned information through computer programs to predict your preference characteristics and provide personalized services that may interest you or your friends. You may manage personalized recommendation services by tapping on the person icon in the upper right corner of the "Official Accounts/Service Accounts Messages" page - "Settings" - "Personalized Recommendations of Official Account Content / from Service Accounts" toggle.
Your friends may browse your Liked (Heart) content. If you do not wish to display this to your friends, you can cancel the Like (Heart). Unless otherwise specified in these Guidelines, Likes for Official Accounts, Service Accounts, Sticker Accounts, and Channels include Likes (Thumb Up) and Likes (Heart). Likes (Thumb Up) are only visible to yourself, while Likes (Heart) may be displayed to friends.
To provide you with location-based related services (including location-based content recommendations and distance display), we will collect and use your location information after obtaining your consent. When you use the Official Accounts, Service Accounts, or Sticker Accounts features, if you do not consent to or withdraw authorization, location-related functions may become unavailable, but this will not affect your normal use of other features of Weixin.
Where the operator of an Official Account or Service Account needs to obtain your personal information through Weixin when providing services to you, we will provide your personal information to such operator after obtaining your express consent, within the scope agreed upon in the interaction page. You can manage relevant information on the homepage of a specific Official Account/Service Account by tapping the "…" in the upper right corner then "Settings" (e.g., turning off the provision of your location information).
1.6 When you use the Mini Programs feature, to better provide you with relevant services (including for system and information security purposes) and personalized service and content recommendations, we will collect and use operation records such as your login, browsing, and usage of Mini Programs, adding to/removing from "My Mini Programs", and Floating Window management (adding to/removing from/closing Floating Window). We will automatically analyze this information through computer programs to predict your preference characteristics and provide personalized services that may interest you or your friends. You can manage personalized recommendation services by tapping "Discover" - "Mini Programs" - person icon in the upper right corner - "Personalized Recommendations for Mini Programs" toggle.
Where a developer needs to obtain your personal information through Weixin when providing Mini Program services to you, we will provide your personal information or a Weixin API through which your personal information could be accessed to the developer after obtaining your express consent, within the scope agreed upon in the interaction page.
You can also manage the information or APIs provided to the developer on the Mini Programs settings page. We will assist in notifying the developer to delete your personal information or stop providing your personal information to the developer through the relevant API after you disable it, according to your instructions.
1.7 When you use features such as People Nearby, Radar, Join Private Group, and Mini Programs Nearby, we will record your location information after obtaining your consent to provide such services to you. Refusing to provide such information will only prevent you from using the aforementioned features, but will not affect your normal use of other features of Weixin.
1.8 When you use the WeRun feature, we will obtain health and activity permissions, collect and display your step count information, and allow comparison and Like interactions with friends after obtaining your consent. Refusing to provide such information will only prevent you from using the WeRun feature, but will not affect your normal use of other features of Weixin.
If you wish to display information related to your wearable devices on the WeRun page, you can initiate a connection on your wearable device or via "WeRun – Add Data Source", and we will apply for corresponding system permissions and obtain your consent. If your wearable device supports WeRun integration, we will collect and display corresponding information (such as device name, health data, activity records) to you or your friends (applicable when you join rankings).
1.9 When you use the Top Stories feature, to provide you with more convenient, high-quality, and personalized services and content, we will use the operation records of your following, visiting, interacting with Official Accounts, Service Accounts, Sticker Accounts, and Channels, as well as reading, playing, liking, sharing, commenting, and favoriting content. We will automatically analyze the aforementioned information through computer programs to predict your preference characteristics and provide personalized services that may interest you or your friends. You can turn off the personalized content recommendation services by tapping "Top Stories" - person icon in the upper right corner - "Settings" - "Personalized Recommendations" toggle.
1.10 When you use search capabilities in Weixin (including Search, Search Official Accounts, Scan, Fingertip Search, Image Search, Search Mini Programs, AI Search), we will collect your location information after obtaining your consent to provide you with more precise location-based search services. Refusing to provide such information may prevent you from using the aforementioned features or achieving the intended effects of location-based services described above, but will not affect your normal use of other features of Weixin. Meanwhile, to display more precisely matched search results, we will collect and use your Recent Searches (including search content and visit records of search results), visit records of Mini Programs, and operation/transaction records (such as following, visiting, reading, underlining, playing, favoriting, sharing, liking, evaluating, adding to cart, receiving/sending gifts) within Official Accounts, Service Accounts, Sticker Accounts, Channels, and Weixin Stores. We will automatically analyze the aforementioned information through computer programs to predict your preference characteristics and provide personalized services that may interest you or your friends. You can manage personalized search services by tapping "Discover" - "Search" - "..." in the upper right corner to enter the Privacy and Feature Management page - "Personalized Search Result Display" toggle.
1.11 When you use Weixin’s Voice Input, voice and text conversion (including Convert to Text and text-to-speech), Search Images in Chats, as well as translation (including translating chats, Moments text, text in images, and the Translate feature) and OCR features, we will collect your voice information, voice/text information to be converted, search terms used in Search Images in Chats (excluding the images themselves), information to be translated, and text in images to be extracted, which is necessary to realize these functions. We process this data in real-time and return the results to you without saving your data (unless you proactively provide feedback on translation errors, in which case we will collect information you feedback as necessary to solve your proposed problem in the feedback).
When you use Weixin Scan to recognize content (including QR codes, plants, animals, or products), we will collect the scanned content to provide you with recognition-related services. When you use the features of Receive Photos & Files Nearby, or Import and export chat history (phone/tablet), we will collect device information such as the OS type (e.g., iOS, Android) and device name to connect devices and provide you with the corresponding services.
1.12 When you top up in Weixin or use WeBeans, we will collect your top-up order information and usage records, which is necessary for providing you with this feature. For more information on WeBeans, please refer to the WeBeans Top-up Agreement.
1.13 The Weixin Pay feature is provided to you by Tenpay Payments Technology Co., Ltd. (hereinafter referred to as "Tenpay"). When you activate Weixin Pay, Tenpay will collect your real name, ID card number (or other legal identification document number), bank card details (type, number, and validity period), and the mobile phone number registered with the bank. When you use Weixin Pay, Tenpay will also collect your relevant transaction orders and payment records to facilitate your inquiry. Refusing to provide such information will only prevent you from using the Weixin Pay feature, but will not affect your normal use of other features of Weixin. For more details on the privacy policy of the Weixin Pay feature, please refer to the Tenpay Privacy Policy.
1.14 When you add a WeCom contact, join a WeCom group, or use other features interoperating with WeCom (such as WeCom Docs, WeCom Meeting), the enterprise entity (the "WeCom User") where your WeCom contact belong may collect and use the following information: account information such as your name and profile photo, chat history between you and the WeCom contact, and other data that you proactively disclose to the WeCom User. When you choose to use WeCom interoperable services, you can learn about your rights through product interaction prompts or the data protection policies displayed by the WeCom User. For example, after you successfully add a WeCom contact or join a WeCom interoperable group, you can tap "Learn More" on the chat page to learn about relevant personal information processing rules and configure your personal information privacy settings. You may refuse to use such interoperable services, which will not affect your normal use of other features of Weixin. For more details on the privacy policy of WeCom, please refer to the WeCom Privacy Protection Guidelines.
1.15 When you use the feature of interoperability between Weixin and other software or hardware, the provider of such other software or hardware may obtain relevant information that you proactively provide, disclose, or transmit in Weixin after obtaining your consent. You should fully understand their product functions and personal information processing rules before making a choice.
1.16 When you use Channels to browse videos and live stream content, we will collect and use your records of following, liking, favoriting (starring), interacting, browsing, forwarding, sharing, rewarding, your reading records of Official Accounts, Service Accounts, and Sticker Accounts, usage records of Games, and Recent Searches within Weixin to optimize your user experience and provide you with personalized content. We will automatically analyze the aforementioned information through computer programs to predict your preference characteristics and provide personalized services that may interest you or your friends. You can manage personalized recommendation services by tapping "Discover" - "Channels" - person icon in the upper right corner - "Settings" - "Personalized Recommendations" - “Videos and Photos” and “Live Streams” toggles.
To achieve the purpose of recommending local content or live stream content in the same city to you, we will collect your location information after obtaining your consent. When you use the Channels feature, if you do not consent or withdraw authorization, location-related functions may become unavailable, but this will not affect your normal use of other features of Weixin.
You may proactively recommend video content or comments to your friends (e.g., via Likes (Heart)). You may cancel the like, after which the content will no longer be recommended to your friends. You may also unfollow Channels or un-favorite (un-star) video content. When you use the live stream reservation feature, we will collect your reservation records to remind you to watch the live stream on time; you may cancel the reservation at any time.
1.17 When you comment on, private message, like, or follow a Channels user, or when you are watching or rewarding a live stream of a Channels user, your Weixin Contact Card will be displayed to that Channels user, and your profile photo, name, and comments will also be displayed to other users. You may choose to use your Weixin account, Channels account, or create a new identity to watch live streams or interact via private messages. You can also hide Channels you do not wish to see, hide liked videos by certain contacts, or hide your liked videos from certain contacts. You can access "Interaction History" to view the video content you have followed, liked (starred), or favorited, as well as messages and private messages.
1.18 When you create a Channels account and publish content, the Channels name, profile photo, gender, region, bio, cover, verification information, blocked list, linked Official Account, Service Account, or WeCom account that you set, the videos, live streams, images, text, audio, location, links that you publish, and the metadata contained in the content you publish, as well as comments, interactions, message notifications, and other information related to you, will be collected. Your Channels ID will be displayed. Meanwhile, when you publish video content or live stream content, we will request the camera, photos, microphone, or location permissions according to the features you wish to use and based on the scenario. If you do not consent to or withdraw authorization, you will not be able to use the corresponding features, but this will not affect your normal use of other features of Weixin. You may change information such as your Channels name, profile photo, gender, bio, cover, and blocked list, set the visibility of your Channels content, and delete content you have posted. On the Channels Settings page, you may choose whether to show your Channel on your Weixin Contact Card.
1.19 When you publish video content or live stream content, or link an Official Account, you are required to undergo real-name verification based on the requirements of relevant laws and regulations and identity verification needs. Real-name verification services are provided by Tenpay. If you refuse real-name verification, you may not be able to obtain relevant services, but this will not affect the normal use of other features. In addition, to safeguard the security of Channels accounts, if we determine that your account, usage environment, login device, or login/usage behavior, etc. presents risks, or if other circumstances exist that may affect account security or suggest use by someone other than yourself, we will require you to provide your real name and ID card number and verify your identity via "face recognition" to confirm that the operation is performed by you personally. We only obtain the verification result and do not retain relevant information, unless Tencent separately obtains your consent in accordance with laws and regulations. The aforementioned information contains sensitive personal information; you may refuse to provide it. If you refuse, you may not be able to obtain relevant services, but this will not affect the normal use of other features. If the video or live stream content you publish is tagged with location information, it will be recommended to users with authorized location permissions near that location, users in the same city, etc. You can remove the tagged location information by tapping "…" in the upper right corner of the video page - "Modify" - location bar. Once removed, the content will no longer be recommended based on location information.
1.20 When you perform account certification for a Channels account, manage live stream income, bind with institutional users, participate in live streaming tasks, or join various activities hosted by us, we may process your information, and we will separately inform you of the corresponding rules and obtain your consent in the relevant scenarios. When you use Channels to live stream games or mini games, we will also process your information in accordance with the Notice on Channels Game Live Streaming.
1.21 You may access the "Privacy" settings on your Channels homepage and select "View and Export My Information" to review your account and certification information, etc., and export relevant information according to the instructions.
1.22 When you authorize Weixin Games (Weixin Games refers to the game-related services and functions provided by Weixin to users, including the "Discover - Games" module and the Weixin Games feature) to use your game account information (including login information, character information, and match data), and game friend relationships, we will collect and use such information in scenarios such as friend rankings, battle record services, game communities, game news, and “Friends are playing” in Weixin Games. You may choose the visibility range of such information or choose not to display it to friends; opting not to display it will not affect your normal use of other features of Tencent Games, Mini Games, and Weixin Games.
To better provide you with relevant services, we will also automatically analyze through computer programs the aforementioned information, as well as operation records when using Mini Programs under the Games category (also referred to as "Mini Games" in these Guidelines) - such as login, browsing, using, adding to/removing from "My Mini Programs", and Floating Window management (adding to/removing from/closing Floating Window) - and your game-related search history within Weixin, to predict your preference characteristics and provide personalized services that may interest you or your friends. You can manage personalized recommendation services by tapping "Discover" - "Games" - person icon in the upper right corner - gear icon in the upper right corner - "General Settings" - "Accept Personalized Recommendations" toggle.
1.23 You can set up your Profile Card in Weixin Games. During the process of setting up your Weixin Games Profile Card, we will collect information that you proactively fill in or set for this feature, such as your profile photo, name, life photo, bio, gender, birthday, and region (at this point we will apply to obtain your location to quickly display your region; you may also refuse authorization and not display the region).
Once successfully set, the aforementioned information you filled in or set will be used solely for the Weixin Games Profile Card feature within Weixin Games, so that you can better interact with other users (other users will be able to follow you or interact with you via the “Greeting” function through your Weixin Games Profile Card), and obtain personalized game gift packs (such as birthday gift packs). Such information will not be used for other scenarios, nor will it be used for determining the ownership of the Weixin account's right of use and for real identity information authentication, etc. You may choose not to set up your Weixin Games Profile Card, which will not affect your normal use of other features of Tencent Games, Mini Games, and Weixin Games.
1.24 When you use the Status feature, we will collect the content you publish and the status icons, backgrounds, and locations, etc. that you voluntarily select for display to other users, which is necessary to realize this function. Within the display period of specific Status information (for the validity period of the Status display, please refer to the prompt in the Status setting interface), we will display such information based on your choice of whether to make it public. You may also delete your Status at any time to remove such information. Unless you choose otherwise or in compliance with requirements of relevant laws and regulations, we will not provide the aforementioned Status information to external parties or use it for purposes other than this feature.
1.25 When you use the Listen feature, to provide you with the Listen feature service, optimize music playback, and recommend music you may be interested in, we will collect and use your usage records in Listen (including interaction and operation records such as visiting, playing, liking, sharing, listening, commenting, favoriting, creating playlists, clicking, posting, etc.), usage records within Channels, Official Accounts, Service Accounts, and Sticker Accounts (including interaction and operation records such as following, visiting, reading, playing, searching, liking, sharing, commenting, favoriting, clicking, posting, etc.), as well as your music search history within Weixin. We will automatically analyze the aforementioned information through computer programs to predict your preference characteristics and provide personalized services that may interest you or your friends. You can manage personalized recommendation services by tapping "Me" - "Settings" - "General" - "Listen" - "Personalized Recommendations" toggle. If you choose to disable it, we will not use the aforementioned information to provide you with personalized services (for example, you will not receive personalized music recommendations), but we may still provide non-personalized recommendations to you based on statistical data, service hotspots, and current trends and tendencies using corresponding computer programs (including ranking algorithms, etc.).
Music content that you have liked (Heart) will also be recommended to your friends. You can cancel the like, after which it will no longer be recommended to your friends.
1.26 When you use the Ask feature, in order to provide you with more personalized content, we will collect and use your operation records in Ask such as reading, commenting, liking/disliking, forwarding, favoriting, recommending, sharing, question following, and participating in interactions, your operation records of following and reading within Channels, Official Accounts, Service Accounts, and Sticker Accounts, as well as your search history and IP address. We will automatically analyze the aforementioned information through computer programs to predict your preference characteristics and provide personalized services that may interest you or your friends. You can manage personalized recommendation services by tapping "Discover" - "Search" - "…" in the upper right corner to enter the Privacy and Feature Management page - "Ask" - "Personalized Q&A Display" toggle.
1.27 When you use the Weixin Stickers feature, to facilitate your use and discovery of new stickers, we will collect and use your sticker information (including paid stickers), such as sticker images, additions, and usage records. We will automatically analyze the aforementioned information through computer programs to predict your preference characteristics and provide personalized services that may interest you or your friends. You can manage personalized recommendation services on the sticker management page via "Me" - "Stickers" - gear icon in the upper right corner.
1.28 To provide more convenient, high-quality, and personalized services, we will collect and use data from your Channels views and interactions, playbacks, previous ringtones, shared and favorited music, and friends’ ringtones. We will automatically analyze the aforementioned information through computer programs to predict your preference characteristics and provide personalized services that may interest you or your friends. You can manage personalized recommendation services via "Me" - "Settings" - "Notifications" - "Ringtone for Incoming Calls" - "Change" - "…" in the upper right corner - "Personalized content recommendations" toggle.
1.29 When you use Weixin's Favorites feature to store various types of information, such information will be uploaded and stored on our servers so that you can use it when logging in to Weixin on other devices, which is necessary to achieve the Favorites feature. We will store your favorited information in an encrypted manner, and you may delete it at any time. Unless you choose otherwise or in compliance with requirements of relevant laws and regulations, we will not provide the aforementioned information to external parties or use it for purposes other than this feature.
1.30 To provide you with relevant products and content from Weixin Stores that may interest you, we will collect and use your records of following, liking, favoriting (starring), interacting, browsing, forwarding, and sharing in scenarios within Channels, Official Accounts, Service Accounts, and Sticker Accounts, as well as your search history regarding products and stores within Weixin. We will automatically analyze the aforementioned information through computer programs to predict your preference characteristics and provide personalized services or display personalized search results that may interest you or your friends - for example, recommending stores or products that may be of interest to you or your friends, or adjusting the ordering of recommended stores or products (including display and ordering in the information feed or search results, etc.). You can manage personalized recommendation services via "Me" - "Stores and Cards" - "…" in the upper right corner - "Settings" - "User Agreement and Privacy" - "Personalized Recommendations" toggle. For personal information processing rules when using the Weixin Stores feature, please refer to the Weixin Stores Privacy Policy.
1.31 When you use the Cards feature, we will collect your location information after obtaining your consent to recommend local services associated with cards or coupons near you, or to facilitate your use of the bus transit card services in your city. Refusing to provide such information may prevent you from using the aforementioned features or achieving the intended effects of the location-based services described above, but will not affect your normal use of other features of Weixin.
1.32 You may fill in your gender, region, What’s Up, Tickle, address, fapiao title, etc. in your Profile. This information will be uploaded and stored on our servers so that you can use it when logging in to Weixin on other devices or display the corresponding information to other users in relevant functional scenarios. You may also modify or delete such information.
1.33 When you use Weixin's Group Chats feature, information such as the group name, group notice, alias of group members, group settings, remark, and the chat background image you set will be stored on our servers, which is necessary to achieve this feature. Your profile photo, name, etc. will also be displayed to group members.
1.34 We do not collect your chat history. Your chat history in Weixin is stored on your terminal device; you may choose to back up, delete, or transfer it across different devices.
1.35 Third-party services within Weixin services are provided by external third-party entities, and we are unable to obtain information generated during your use of such third-party services. However, if you have explicitly consented to the third party obtaining your location information, the third party will obtain the relevant information through a Weixin API. Refusing to provide such information will only prevent you from using the aforementioned third-party services, but will not affect your normal use of the features of Weixin.
1.36 If you contact our customer service, we may require you to provide necessary personal information for identity verification to ensure the security of your account. To provide services in response to your requests and upon your authorization, customer service personnel will need to query or verify your relevant information within the scope of your authorization. We will take technical and management measures to safeguard the security and confidentiality of your information to the greatest extent possible, and use it within the necessary scope. We may also retain your contact information (mobile phone number, Weixin ID, QQ number, or other contact information you use or proactively provide), your communication records and content with us, and other necessary information, to provide and record customer service for you.
1.37 To provide you with real-time information services (such as receiving real-time messages), ensure the stable operation of services, and ensure that you can receive information within Weixin through widgets after adding desktop widgets related to Weixin services, we will initiate auto-start behavior when your device status changes (e.g., after startup, widget updates, task scheduling, etc.) within the scope necessary to achieve the services.
1.38 Furthermore, in accordance with relevant laws, regulations, and national standards, we may process your relevant personal information without seeking your authorized consent in the following circumstances:
a) Where it is necessary for the personal information processor to fulfill statutory obligations or duties;
b) Where it is necessary for the conclusion or performance of a contract to which you are a party;
c) Where it is necessary to respond to a public health emergencies, or to protect the life, health, and property safety of natural persons in an emergency;
d) Processing personal information that you have disclosed on your own or that has otherwise been lawfully disclosed within a reasonable scope in accordance with the law;
e) Other circumstances provided for by laws and administrative regulations.
1.39 We may use the information collected during your use of a particular feature or service in another feature or service to provide specific content to you or your friends. This includes displaying advertisements (you can manage the personalized ads provided to you by Weixin via "Me - Settings - My Information & Authorizations - Personalized Ads"), providing information security-related prompts for content you have read, generating indirect user profiles based on feature tags and providing more precise and personalized services and content, and protecting user rights and interests or safeguarding the security of the Weixin ecosystem, etc.
1.40 To ensure the security of services and help us better understand the operation of our applications, we may record relevant information such as the frequency with which you use the application, crash data, overall usage, performance data, and the source of the application. We will not combine the information we store in the analytics software with any personally identifiable information you provide in the application.
1.41 To provide you with certain features of Weixin, we may use your device's sensor information within the necessary scope to realize specific functions. For example, to use the "Open in browser" feature, we use the accelerometer sensor to identify whether the screen is rotated and determine whether to display the web page in landscape mode. For details, please refer to the Details of Weixin Sensor Usage Scenarios.
1.42 When you copy and paste information in Weixin, we will apply to use your Clipboard. We only identify the Clipboard content locally and will not upload the information from your Clipboard to our servers.
1.43 If we use your personal information beyond the scope of the authorized purposes or a scope that is directly or reasonably related, we will inform you again and obtain your express consent before processing your personal information.
1.44 Please note that currently we do not proactively obtain your personal information from third parties outside of Shenzhen Tencent Computer Systems Co., Ltd. If we need to indirectly obtain your personal information from a third party due to future business development, we will explicitly inform you of the source, type, and scope of use of your personal information prior to obtaining it. If the personal information processing activities required for our business exceed the scope of the authorized consent you originally provided when providing personal information to the third party, we will obtain your express consent before processing such personal information.
Furthermore, we will strictly abide by the provisions of relevant laws and regulations and require third parties to guarantee the legitimacy of the information they provide.
2. Information Storage
2.1 Location of Information Storage
In principle, we will store user personal information collected within the territory of Chinese Mainland in Chinese Mainland in accordance with the provisions of laws and regulations. When you communicate and socialize with WeChat users, to provide services and safeguard security, your basic account information (such as profile photo, name, region) and information generated from using the features (such as Moments visibility settings, What’s Up, and Status) may be viewed by WeChat users. Some information generated from your use of features (such as Group Chats group name, group notice, and interaction information on the Moments of WeChat friends), as well as information for safeguarding the security of user accounts (such as complaints and reports), may be transmitted to the operator of WeChat and will be encrypted during transmission. The operator is WeChat International Pte. Ltd., based in Singapore. You can click here to select "Other Issues" to contact them or exercise your personal information protection-related rights against them.
When you use Mini Programs, Official Accounts, or Service Accounts from overseas service providers, or log in to and use the websites or applications of overseas service providers via Weixin’s authorized login capability, we will provide your personal information to the service provider after obtaining your express consent, within the scope agreed upon in the interaction page. In addition, the service providers of the Official Accounts or Service Accounts you follow or interact with can view your profile photo, name, and interaction information. You can learn about the service provider's entity information through the “More Info” page of a Mini Program, the homepage of an Official Account or Service Account, or the official channels of third-party websites or applications. You can also contact the service provider or exercise your personal information protection-related rights against them via the privacy protection guidelines link in "Service Privacy and Data Tips" on the “More Info” page of the Mini Program, the "Private Message" feature on the homepage of an Official Account or Service Account, or the official channels of third-party websites or applications.
Where it is indeed necessary to provide your personal information outside of Chinese Mainland due to the aforementioned scenarios or business development needs, we will comply with the relevant laws and regulations of China and apply our best efforts to adopt corresponding measures to safeguard the security of your personal information.
2.2 Period of Information Storage
In general, we only retain your personal information for the period necessary to achieve the purpose and within the storage period prescribed by laws and administrative regulations. For example:
Mobile phone number: Regardless of whether you register a new Weixin account via a mobile phone number or with the assistance of an existing Weixin account, if you need to use Weixin services, we need to retain your mobile phone number (including the initial registration mobile phone number, the linked mobile phone number, etc.) at all times to ensure your normal use of the service. When you cancel your Weixin account, we will delete the corresponding information in accordance with the law;
Moments information: When you post Moments information, we need to retain it to ensure your normal use of the Moments feature. When you delete your Moments information, we will delete the corresponding information.
When our products or services cease operations, we will notify you in the form of push notifications, announcements, etc., and delete your personal information or perform anonymization within a reasonable period. (In these Guidelines, "anonymization" refers to the process of technically processing personal information such that the personal information subject cannot be identified and the processed information cannot be restored. Information obtained after anonymization does not constitute personal information.)
3. Information Security
We strive to provide security guarantees for users' information to prevent loss, improper use, tampering, unauthorized access, or disclosure.
We will use various security protection measures at a reasonable security level to safeguard information security. For example, we will use encryption technologies (such as SSL), de-identification, anonymization, and other means to protect your personal information.
We enhance the security capabilities of the software installed on your device through continuously improving technical means to prevent the leakage of your personal information. For example, for secure transmission, we will perform part of the information encryption locally on your device; to prevent fraud, account theft, impersonation of others, and other illegal acts, and to conduct security inspections, we may analyze and utilize data such as device identifiers (OAID), login IP addresses, operation logs, and location information, to adopt security measures or provide security reminders, etc.
We establish dedicated management systems, operating procedures, and organizations to safeguard information security. For example, we strictly limit the scope of personnel who can access information, require them to comply with confidentiality obligations, and conduct audits. In addition, Tencent also establishes an independent body primarily composed of external members to supervise our personal information protection.
In the event of a security incident such as a personal information leak, we will initiate contingency plans and remedial measures to prevent the security incident from escalating and fulfill relevant reporting and notification obligations in accordance with the law.
At present, Weixin has passed the classification, filing, and annual assessment under the National Cybersecurity Multi-level Protection Scheme (Grade 3) and has met the requirements of international authoritative certification standards such as ISO27001 and the international information security management systems in terms of information security, and has obtained the corresponding certifications.
We will do our best to protect your personal information. However, please understand that no security measures can be flawless.
4. Information Sharing
4.1 For purposes such as placing advertisements and evaluating or optimizing advertising effects, we need to share some of your data with third-party partners such as advertisers and their agencies. We require them to strictly comply with our measures and requirements regarding data privacy protection, including but not limited to processing pursuant to data protection agreements, letters of undertakings, and relevant data processing policies, to avoid identification of personal identities and safeguard privacy security. For details, please refer to the Information Shared with Third Parties.
4.2 We will not share with partners information that may be used to identify you personally, unless you have given your express authorization.
4.3 When you use the Weixin login feature on a website or application operated by a third-party entity, we will provide your personal information to such third-party entity; the specific scope of external provision shall be subject to what you confirm on the interaction page. Beyond that, we will not provide your personal information to such third-party entities without obtaining your express consent. You can view the list of applications you have authorized and manage or revoke your authorized information via "Me - Settings - My Information & Authorizations - Authorizations".
4.4 To ensure the realization of certain independent features so that you can use and enjoy more services and functions, we will embed third-party SDKs in the application and prudently evaluate the purpose of using such SDKs. To learn more about the purpose, method, and scope of SDKs processing personal information, please refer to the Information Shared with Third Parties.
As our business continues to develop, we may engage in transactions such as mergers and divisions. If such transactions involve the transfer of personal information, we will inform you of the relevant circumstances and continue to protect your personal information in accordance with laws and regulations and standards no lower than those required by these Guidelines, or require the new processor to continue protecting your personal information.
5. Your Rights
During your use of Weixin, to facilitate your access, copying, correction, and deletion of your personal information while safeguarding safeguard your rights to withdraw consent for personal information processing and cancel your account, we have provided corresponding operational settings in our product design. You may refer to the guidelines below for operation. In addition, we have established channels for filing complaints and reports, and requesting explanations, and your opinions and requests will be handled in a timely manner.
Please note that operational settings may differ between different operating systems and different versions of Weixin software; furthermore, to optimize your user experience, we may also adjust the operational settings. Therefore, the following guidelines are for reference only. If you still have any questions regarding the methods and channels for exercising relevant rights, you may contact us through the methods disclosed in Chapter 9 of these Guidelines.
5.1 Accessing and Copying Personal Information
5.1.1 Access basic information such as Profile Photo, Name, Gender, Region, mobile phone number, Weixin ID, QR Code, Tickle, What’s Up, My Address, My Fapiao Titles, WeBeans and transaction details:
1) Enter Weixin, and tap "Me";
2) Tap the profile photo section;
3) Access and view the information.
5.1.2 Access Voiceprint, Emergency Contacts, Login Devices, linked QQ ID, and email address:
1) Enter Weixin, and tap "Me";
2) Tap "Settings";
3) Tap "Account Security";
4) Access and view the information.
5.1.3 Access Contacts and friend profiles:
1) Enter Weixin, and tap "Contacts";
2) Tap options such as "New Friends", "Chats Only Friends", "Group Chats", "Tags", "WeCom Contacts", or a friend's profile photo and name;
3) Access and view the information.
5.1.4 Access Blocked List in Contacts:
1) Enter Weixin, and tap "Me";
2) Tap "Settings";
3) Tap "Friends’ Permissions";
4) Tap "Blocked List";
5) Access and view the information.
5.1.5 Access Favorites information:
1) Enter Weixin, and tap "Me";
2) Tap "Favorites";
3) Access and view the information.
5.1.6 Access Moments and Status information:
1) Enter Weixin, and tap "Me";
2) Tap "My Posts";
3) Tap "My Moments" to access Moments information, or tap "Status" to access Status information.
5.1.7 Access and set Weixin Games privacy, authorizations, subscriptions, etc.:
1) Enter Weixin, and tap "Discover";
2) Tap "Games";
3) Tap the person icon in the upper right corner;
4) Tap the gear icon in the upper right corner;
5) Tap "New Message Notifications", "Subscription Management", "Game Authorization and Privacy", etc. for corresponding access and settings.
5.1.8 Access interaction information in Channels:
1) Enter Weixin, and tap "Discover";
2) Tap "Channels";
3) Tap the person icon in the upper right corner;
4) Tap "Settings";
5) Tap "Interaction History".
5.1.9 Access and export Channels account personal information:
1) Enter Weixin, and tap "Discover";
2) Tap "Channels";
3) Tap the person icon in the upper right corner;
4) Tap the Channels profile photo and name section to enter the Channels homepage;
5) Tap "…" in the upper right corner to enter the settings page;
6) Tap "Privacy";
7) Tap "View and Export My Information" to access your personal information;
8) Tap "Export My Information" to copy your personal information and send it to your designated email address.
5.1.10 Access and copy personal information:
1) Enter Weixin, and tap "Me";
2) Tap "Settings";
3) Tap "My Information & Authorizations";
4) Tap "View and Export My Information" to access your personal information;
5) Tap "Export My Information" to copy your personal information and send it to your designated email address.
5.1.11 Access the Collected Personal Information:
1) Enter Weixin, and tap "Me";
2) Tap "Settings";
3) Tap "Collected Personal Information".
5.1.12 Access the Information Shared with Third Parties:
1) Enter Weixin, and tap "Me";
2) Tap "Settings";
3) Tap "Information Shared with Third Parties".
5.2 Deleting Personal Information
5.2.1 Delete all chat history for one-on-one chats:
1) Enter Weixin, open the conversation, and tap the "…" icon in the upper right corner;
2) Tap "Clear Chat History".
5.2.2 Delete group chat history:
1) Enter Weixin, open the conversation, and tap the "…" icon in the upper right corner;
2) Tap "Clear Chat History".
5.2.3 Delete partial/all chat history:
1) Enter Weixin, open the conversation, long-press a message to be deleted, or tap "Select" to select messages to be deleted;
2) Choose "Delete" to delete one or more messages;
3) Enter Weixin, and tap "Me";
4) Tap "Settings";
5) Tap "Manage Chat History";
6) Tap "Clear All Chat Messages" to delete all chat history.
5.2.4 Delete basic information such as What’s Up, My Address, My Fapiao Titles, etc. (the QR Code cannot be modified or deleted):
1) Enter Weixin, and tap "Me";
2) Tap the profile photo section;
3) Delete the relevant information.
5.2.5 Delete Moments:
1) Enter Weixin, and tap "Me";
2) Tap "My Posts";
3) Tap "My Moments";
4) Tap the Moments information to be deleted;
5) Tap the delete icon to perform the operation.
5.2.6 Delete Channels content:
1) Enter Weixin, and follow the steps in 5.1.9 to enter the Channels homepage;
2) Tap the content to be deleted;
3) Tap "…" in the upper right corner;
4) Tap "Delete".
5.2.7 Delete Favorites content:
1) Enter Weixin, and tap "Me";
2) Tap "Favorites";
3) Long-press a favorited item to be deleted or tap "Select" to select items to be deleted;
4) Tap "Delete" to delete one or more favorited items.
5.2.8 Delete login devices:
1) Enter Weixin, and tap "Me";
2) Tap "Settings";
3) Tap "Account Security";
4) Tap "Login Devices" or "Manage Devices";
5) Tap "Edit" to delete devices that have been logged out.
5.3 Correcting Personal Information
5.3.1 Change basic information such as Profile Photo, Name, Tickle, Gender, Region, mobile phone number, Weixin ID, What’s Up, My Addresses, My Fapiao Titles, etc.:
1) Enter Weixin, and tap "Me";
2) Tap the profile photo section;
3) Tap the corresponding information to perform the operation.
5.3.2 Change Weixin Password, Voiceprint, Emergency Contacts, or unlink QQ ID/email address:
1) Enter Weixin, and tap "Me";
2) Tap "Settings";
3) Tap "Account Security";
4) Tap the corresponding options to perform the operation.
5.3.3 Change Channels Profile photo, Name, Gender, Region, and Bio:
1) Enter Weixin, and follow the steps in 5.1.9 to enter the Channels homepage;
2) Tap "…" in the upper right corner;
3) Tap the profile photo and name section to enter the profile page and perform the operation.
5.4 Feature and Permission Management
5.4.1 Disable "Find Mobile Contacts":
1) Enter Weixin, and tap "Me";
2) Tap "Settings";
3) Tap "Friends’ Permissions";
4) You can disable "Find Mobile Contacts".
5.4.2 Disable People Nearby settings:
1) Enter Weixin, and tap "Discover";
2) Tap "People Nearby", and tap "Confirm" to enable this feature;
3) Once enabled, tap "…" in the upper right corner;
4) Tap "Clear Location" to disable this feature.
5.4.3 Disable WeRun:
1) Enter Weixin, and tap "Me";
2) Tap "Settings";
3) Tap "Other Features";
4) Tap "Tools";
5) Tap "WeRun";
6) Tap "Disable";
7) Tap "Clear".
5.4.4 Revoke authorization for other applications:
1) Enter Weixin, and tap "Me";
2) Tap "Settings";
3) Tap "My Information & Authorizations";
4) Tap "Authorizations";
5) Tap the authorized content to be managed;
6) Tap "Disable Access".
5.4.5 System permission management:
1) Enter Weixin, and tap "Me";
2) Tap "Settings";
3) Tap "More";
4) Tap "System Permissions";
5) Tap "Go to system settings".
5.5 Account Cancellation
5.5.1 Cancel a Weixin account:
1) Enter Weixin, and tap "Me";
2) Tap "Settings";
3) Tap "Account Security";
4) Tap "Weixin Security Center";
5) Tap "Account Cancellation".
Note: After you cancel your account, we will retain your relevant information in accordance with the provisions of laws and regulations such as the Cybersecurity Law of the People's Republic of China; after the necessary retention period, we will delete or perform anonymization on your personal information.
5.5.2 Cancel Weixin Pay:
1) Enter Weixin, and tap "Me";
2) Tap "Pay and Services";
3) Tap "Wallet";
4) Tap "Payment Settings";
5) Tap "Cancel Weixin Pay".
5.6 Filing Complaints and Reports
1) Enter Weixin, and tap "Me";
2) Tap "Settings";
3) Tap "About Weixin";
4) Tap "Complaint".
5.7 Privacy Feature Settings
5.7.1 Set whether verification is required when adding friends:
1) Enter Weixin, and tap "Me";
2) Tap "Settings";
3) Tap "Friends’ Permissions";
4) Tap "Require Friend Request" to change your settings.
5.7.2 Set the methods by which the user may be added:
1) Enter Weixin, tap "Me";
2) Tap "Settings";
3) Tap "Friends’ Permissions";
4) Tap "Methods for Friending Me" to change your settings.
5.7.3 Set the Moments entry:
1) Enter Weixin, and tap "Me";
2) Tap "Settings";
3) Tap "Other Features";
4) Tap "Manage Discover";
5) Show/Hide the Moments entry.
5.7.4 View the visibility of Moments to friends:
1) Enter Weixin, and tap "Me";
2) Tap "Settings";
3) Tap "Friends’ Permissions";
4) Tap "Moments";
5) You may set "Viewable by Others";
6) You may set whether to "Make Last 10 Moments Public".
5.7.5 Set friend permission scope:
1) Enter Contacts, and select the friend to be set;
2) After selecting the friend, tap "…" in the upper right corner;
3) Tap "Privacy";
4) Set the “Permission Settings”.
5.7.6 Set location and visibility when posting to Moments:
1) Enter Weixin, and tap "Discover";
2) Tap “Moments”;
3) Long-press the camera icon in the upper right corner;
4) Set "Location", "Mention", "Visible To", etc.
5.7.7 Set content visibility and Blocked List for Channels:
1) Enter Weixin, and tap "Discover";
2) Tap "Channels";
3) Tap the person icon in the upper right corner;
4) Tap the profile photo;
5) Tap "…";
6) Tap "Privacy";
7) Set "Share my channel content with", "Blocked List", etc.
5.7.8 Set the identity for watching live streams and sending private messages in Channels:
1) Enter Weixin, and tap "Discover";
2) Tap "Channels";
3) Tap the person icon in the upper right corner;
4) Tap "Settings";
5) Tap "Watch Live Streams & Message As".
5.7.9 Choose to use different personal information to log in to websites or applications other than Weixin:
1) On websites or applications that allow login using a Weixin personal account, tap "Log in via Weixin" or other icons representing this meaning (typically the Weixin icon);
2) Choose different personal information (profile photo, name) or create new user information (profile photo, name) to serve as the Profile Photo and Name for logging in to such websites or applications.
5.7.10 WeRun privacy settings:
1) Enter Weixin, and tap "Me";
2) Tap "Settings";
3) Tap "Other Features";
4) Tap "Tools";
5) Tap "WeRun";
6) Tap "Privacy and Alerts";
7) Configure privacy settings for WeRun.
In addition, you can tap "Disable" on the WeRun page to clear historical data and disable the WeRun feature.
5.8 Rights of Close Relatives of Deceased Users
If a Weixin user unfortunately passes away, their close relatives can contact us through the official Tencent Customer Service channels to obtain relevant guidance for exercising the lawful and legitimate rights and interests prescribed by law.
6. Changes
We may revise these Guidelines from time to time. When significant changes occur to the terms of these Guidelines, we will display the revised Guidelines to you via push notifications, pop-ups, or other appropriate forms that comply with legal requirements during login or version updates.
7. Protection of Minors
We attach great importance to the protection of personal information of minors. In accordance with the provisions of relevant laws and regulations, if you are a minor under the age of 18, you should obtain prior written consent from your parent or legal guardian before using Weixin services. If you are a guardian of a minor and have questions regarding the personal information of the minor under your guardianship, please contact us via the methods disclosed in Chapter 9 of these Guidelines.
In particular, if you are a child under the age of 14, we have specifically formulated the Children's Privacy Protection Statement for you. Children and their guardians should also carefully read the Children's Privacy Protection Statement before completing account registration for a child under the age of 14. A child under the age of 14 may use Weixin services only after obtaining the guardian's consent to the Children's Privacy Protection Statement.
8. Miscellaneous
8.1 Tencent's Privacy Policy is a general privacy term universally applicable to Tencent, and the user rights and information security protection measures stipulated therein are applicable to Weixin users. In the event of any inconsistency or conflict between Tencent's Privacy Policy and these Guidelines, these Guidelines shall prevail.
8.2 Under certain specific services or features of Weixin, we may separately inform you of the purposes, methods, or scope of processing personal information through interactive copy, product interfaces, or pop-ups, etc. Where the separately informed content is inconsistent with these Guidelines, the separately informed content shall prevail.
8.3 The Children's Privacy Protection Statement is the information protection rule applicable to child users under the age of 14. Within the scope of application of the Children's Privacy Protection Statement, in the event of any inconsistency or conflict between it and Tencent's Privacy Policy or these Guidelines, the Children's Privacy Protection Statement shall prevail.
9. Contact Us
We have established a dedicated personal information protection team and a personal information protection officer. If you have any questions, complaints, or suggestions regarding these Guidelines or matters related to personal information protection, you may contact us through any of the following methods:
1) Contact us via https://kf.qq.com/;
2) Send your questions to Dataprivacy@tencent.com; or
3) Mail to the following address: Data Privacy Protection Department, Tencent Binhai Tower, No. 33 Haitian 2nd Road, Nanshan District, Shenzhen, Guangdong Province, China, 518054.
We will review the matters involved as soon as possible and respond within fifteen days after receiving your complaint or feedback.
Shenzhen Tencent Computer Systems Co., Ltd.